Senior Data Communications Tech

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Senior Data Communications Tech - Network and Systems Integration

This role combines network infrastructure expertise with application support responsibilities, serving as the primary on-site technical point of contact at LaGuardia Airport for troubleshooting system issues, updating data assets, and supporting IT operations.

Shift: Thursday - Saturday 7am - 5pm

Technical Requirements:

• IT background with low voltage/DC power systems knowledge

• Experience with Cat-6 cabling and fiber optics

• CCNA certification preferred

• Proficient in Microsoft Office and web-based applications

Key Responsibilities:

• Configure and troubleshoot network systems (Cat-6, fiber optics, low voltage installations)

• Resolve end user IT application service requests within defined service levels

• Manage help desk ticketing system and document service requests

• Define functional and technical requirements through stakeholder collaboration

• Develop and execute test plans and user acceptance testing

• Support system implementations and change management processes

• Create training materials and support documentation

Required Qualifications:

• Strong problem-solving with proactive issue identification

• Excellent communication and customer service skills

• Ability to multitask and work independently in fast-paced environment

• Collaborative working style with project management capabilities

• Experience meeting deadlines under minimal supervision

• Continuous learning mindset with hands-on technical approach

Additional Duties:

• Maintain relationships with clients, internal IT teams, operations, and engineering staff

• Coordinate with service management functions on escalations

• Participate in projects and system implementations

• All other assigned duties

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.

Estimated compensation for this position:

77,900.00 – 112,900.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –New York, NY

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

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