Weight Management Program Coordinator

Department:

38913 Advocate Good Shepherd Hospital - Health Management Resources (HMR)

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

M-F, 0800-1630. Some evening or early morning presentations may be required

Major Responsibilities:

• Coordinates operational activities of the weight management program including account management, inventory management, marketing and promotions, and staff work flow.
• Performs account management including the use of accounting software to maintain client and financial data, compile and prepare statistical reports, and inventory tracking.
• Interfaces and participates in wellness and weight management related programs and training to maintain current with industry trends and requirements. Ensure integration with existing organization wellness and related initiatives.
• Works with leadership and medical director to develop program and increase client referrals.
• Acts as a resource to staff, provides program related direction and oversight of patient flow and outcomes. Facilitates multi-disciplinary patient progress debriefings.
• Performs patient reception, registration and scheduling duties. Assists with the completion of forms; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and makes basic updates to demographic and insurance information as necessary. Schedules patient appointments via electronic scheduling systems.
• Ensures the proper request and routing of medical records and documentation for patient visits. Maintains files of referral slips and insurance authorizations.
• Gathers, audits, and corrects clinic charge documents including patient demographic information. Works with physicians and other staff to acquire additional information. May enter charges into on-line patient accounts systems / applications.
• Identifies and resolves problems regarding registration, coding, and charging to appropriate individuals and departments. Tracks petty cash and collects service fees. Organizes bank deposit information and forwards to patient accounts.
• Orders department supplies, materials and equipment including patient meal replacements. Maintains and tracks inventory.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• Bachelor's Degree (or equivalent knowledge) in Allied Health.

Experience Required:

• Typically requires 2 years of experience in a health care environment that includes experiences in clinical processes/workflow, program development, marketing/promotion, and oversight.

Knowledge, Skills & Abilities Required:

• Demonstrated leadership skills and abilities including project management, team building, relationship management, and organization.
• Knowledge of standard dietary and nutritional guidelines.
• Excellent interpersonal and communication skills. Ability to quickly develop rapport and establish credibility.
• Proficient computer skills in word processing, database management, small business accounting applications and reporting, and electronic inventory management.
• Excellent organization and prioritization skills. Ability to multi-task effectively.

Physical Requirements and Working Conditions:

• Exposed to normal office environment.
• Position requires travel. May be exposed to road and weather hazards.
• Operates all equipment essential to performing the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Pay Range

$26.10 - $39.15

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensa