Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us.

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company – delivering on Toyota’s vision to move people beyond what’s possible. At TFS, you will help create best-in-class customer experiences in an innovative, collaborative environment.

Who We’re Looking For

Toyota Financial Services (TFS) is looking for a highly motivated Manager, Data Analysis that will lead a team of analysts whose purpose is to find actionable analytical insights, to effectively tell the story supported by data, and ultimately to provide tangible business value by leveraging data and business knowledge. This role exists to help our organization solve its largest business questions and issues, improve customer experience, and increase profitability through data-driven methods.

This open role is on the Data Analysis team. Find out more about our various Analytics teams here: Analytics @ TFS (toyota.com) 

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time. 

What You’ll Be Doing

• Begin leading analytical initiatives asked for by the business as well as ones created organically and proactively via data exploration
• Along with leadership, develop analysts by guiding their data consuming skills (SQL, Python), data interpretation and analysis skills, and data storytelling skills (Powerpoint, Tableau/Looker, verbal, written)
• With leadership support, begin influencing executives with recommended actions based on your team’s insights by effectively telling the story that is supported by data through presentations (Powerpoint), data visualizations (Tableau, Power BI), and clear and concise verbal and written communications skills
• Work closely with various business leaders and stakeholders to uncover their business needs and the true questions that the company is trying to answer
• Use SQL and Python to get the data needed for your team’s analysis
• Apply your arsenal of creative problem-solving and quantitative analytical skills, including statistical methods, to connect the dots and find the insight buried in the data
• Assess the quantitative and qualitative impacts of possible actions based on discovered insights, taking into consideration our customers, our employees, and our company
• Build relationships with key stakeholders and become a trusted partner across Toyota such as Sales, Marketing, Servicing, Insurance, Technology, Legal/Compliance, Finance, Treasury, Manufacturing, etc. 
• Become lead and subject matter expert for one or more business areas and their strategies, processes, policies, etc to have a holistic approach to analysis and insight generation
• Guide, mentor, and train analysts on best practices for analysis and data story-telling
• Organically and proactively find insights through data exploration and business knowledge even without stakeholders explicitly asking for it

Qualifications

What You Bring

• Bachelor’s degree in any field with an emphasis on quantitative analysis including Business Analytics, Information Science, Business/Finance, Economics, Mathematics,  Engineering, Marketing, Consumer Insights or closely related field or equivalent combination of education and experience.
• Relevant work experience in Analytics with prior experience leading analytical teams or leading large initiatives with indirect leadership of other analysts preferred
• Ability to develop, train and motivate team of analysts
• SQL and Python programming knowledge
• Strong creative and quantitative problem solving skills
• Strong verbal and written communication skills
• Intellectual curiosity – always making an effort to understand and find the truth
• Basic statistics knowledge

Added Bonus If You Have 

• Masters Degree in any field with an emphasis on quantitative analysis including Business Analytics, Information Science, Business/Finance, Economics, Mathematics, Engineering, Marketing, Consumer Insights or closely related fi