Senior Manager, HRIS

Why Work at Reputation?

• Reputation reached over $100m in Annual Recurring Revenue (ARR) in 2022 and continues to grow worldwide.

• We've raised over $200 million in funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including $150 million in equity financing from Marlin Equity Partners in January 2022. 

• Reputation is trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com.

• Our industry leading platform has been recognized by Forrester and Gartner as a vendor of choice in Voice of the Customer, Customer Feedback Management, and Social Suites research reports.

• The platform is used by 10+ major automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.

• Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.

• Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.

• Our Mission: We exist to forge relationships between companies and communities.

As the Senior Manager, HRIS, you will play a pivotal role in overseeing the implementation and operation of our new Human Resources Information System (HRIS), BambooHR. This role is both technical and managerial, requiring a blend of technical expertise, project management skills, and strong business acumen.

Key Responsibilities:

• HRIS Implementation and Optimization: Lead the implementation process of BambooHR, ensuring seamless integration with existing systems and processes. Continuously optimize the HRIS to meet the evolving needs of the organization. Automation of our manual processes

• Project Management: Serve as the project manager for all HRIS-related initiatives, coordinating cross-functional teams and ensuring projects are delivered on time and within budget.

• Workflow and Business Process Management: Design and optimize HR workflows and business processes to maximize efficiency and effectiveness. Identify areas for automation and lead initiatives to streamline processes, with a focus on key areas such as onboarding.

• HR Operations: Oversee HR operations, including reporting and analytics. Develop and maintain robust reporting mechanisms to provide actionable insights to leadership. Use data-driven approaches to inform decision-making and drive continuous improvement in HR processes.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, Information Systems, or related field. 

• Minimum 5 years of experience in HRIS management or related roles, with demonstrated success in implementing and optimizing HRIS systems. (Experience with G-Suite is a plus)

• Strong technical proficiency, with experience working with HRIS platforms (experience with BambooHR is a plus but not required)

• Proven project management skills, with the ability to manage complex projects from inception to completion.

• Excellent analytical and problem-solving abilities, with a strong attention to detail.

• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and senior leadership.

• Solid understanding of HR processes and best practices, with a focus on automation and efficiency.

• Demonstrated business acumen and strategic thinking, with the ability to align HR initiatives with overall business objectives.

When you join Reputation, you can expect:

• Flexible working arrangements.

• Career growth with paid training tuition opportunities.  

• Active Employee Resource Groups (ERGs) to engage with. 

• An equitable work environment. 

Our employees say it best:

According to Glassdoor, 94% of our employees approve of our CEO, Joe Burton. 

Our employees highlight our:

• Ample Opportunities- “There are many opportunities to learn and grow. Many open roles are replaced with internal promotions.” 

• Positive Culture- "Great opportunity and exceptional culture." “You will never have a better culture anywhere else. Period.” 

• Training and Tools- “All managers truly want you to succeed, and you are given great tools and training to be successful in your role.”

• Balance- “Gre