Senior Product Designer

Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 129 million registered learners as of June 30, 2023.

Coursera partners with over 300 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.

Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.

We at Coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. As a remote-first company, our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates.

Job Overview:

The Design & Research teams play a vital role in Coursera’s success. These teams are responsible for gathering learner & partner insights and translating them into recommendations that help Coursera achieve a seamless experience across its platform. These teams are divided down into three main areas: Growth & Discovery, Learner & Educator Experience, & Enterprise.

The experience of learning and transformation is inherently challenging. Your work as a designer will be to create simplicity from complexity and influence everything from the most micro-interaction to full-enterprise learning programs with thousands of employee learners. Our goal is to make education accessible to all and we need extraordinary designers to realize this.

Responsibilities:

• Work through design problems from beginning to end,  translating research insights and high-level concepts into ideas that form delightful user experiences, then designing the workflows, visual design, and detailed interactions to execute them.
• Work through the initial ambiguous phases of the product design process, mapping business + customer needs to help define the vision and strategy for big bet ideas.
• Create experiences that drive business growth while being globally scalable, locally relevant, inclusive and equitable for all. 
• Utilize qualitative and quantitative (metrics/ data) insights to inform design decisions. 
• Partner with product managers, engineers, data scientists, content strategists, and researchers to create products from initial definition to shipping and beyond. 
• Influence design decisions with cross-functional stakeholders and be an advocate for the customer.
• Balance prioritization and delivery across multiple projects, in a strategic Design Lead capacity.
• Lead by example. Coach less-experienced designers on best practices for design thinking, and raise the bar for the quality of design outcomes.

Basic Qualifications:

• 5+ years experience as a UX (User-Experience Designer)/ Product Designer

Preferred Qualifications:

• Able to utilize effective communication and collaboration strategies with cross-functional partners; including PMs, engineering, other designers, and execs in evolving design proposals. 
• Able to consider and rationalize the technical difficulty of different designs, finding ways to test concepts as simply as possible. 
• Has experience building new products and conducting user research to inform MVP definition and development.
• Has the Core UX Design Skills required to facilitate design workshops, apply solution frameworks, create user flows, define IA, create wireframes, and create prototypes.
• Able to apply visual design skills while using a UI pattern library/design system.
• Able to design responsive, accessible web-based experiences. For mobile-design positions, able to design phone and tablet experiences.
• Experience with design and collaboration tools (eg: Figma, Miro and others).

Nice-To-Have:

• Experience working across multiple platforms web & mobile design, android & ios.
• Experience as a course instructor or teaching assistant. 
• Experience leading design-thinking workshops.
• Able to desi