Senior Director, Behavioral Health

Min

USD $88.97/Hr.

Max

USD $142.34/Hr.

Overview

The Senior Director, Behavioral Health provides system-level operational, administrative, and business leadership for assigned behavioral health services across Memorial Health. This role is accountable for aligning clinical, operational, administrative, and financial functions to ensure services are accessible, high-quality, compliant, and effectively integrated across the behavioral health continuum. The Administrator serves as the primary leader responsible for translating organizational strategy and executive direction into coordinated operations, business processes, and administrative systems across inpatient and/or ambulatory behavioral health services. Working in close partnership with Clinical Directors, Managers, and administrative support leaders, the Administrator ensures that programs operate effectively, meet regulatory and accreditation requirements, and are financially and operationally sustainable. This role is responsible for ensuring that clinical standards established by Clinical Directors are supported through appropriate staffing models, business processes, workflows, infrastructure, and resource allocation. This role has decision-making authority for operational, administrative, and business matters within assigned scope.

Qualifications

Education:

·        Master’s degree required in healthcare administration, business administration, public health, behavioral health, social services, or a related field

Licensure/Certification/Registry:

·        Clinical licensure preferred and may be required based on program needs (e.g., LCSW, LCPC, LMFT, or equivalent)

Experience:

·        Progressive leadership experience in healthcare, behavioral health, or social services environments

·        Experience overseeing operations, administrative functions, and/or business operations across multiple programs or service lines

·        Experience working in regulated service environments (e.g., healthcare systems, CMHCs, Medicaid-funded services, accreditation standards)

·        Experience partnering with clinical leaders to support quality, safety, and compliance

·        Experience managing complex workflows, system change, and cross-functional teams

Other Knowledge/Skills/Abilities:

·        Strong understanding of behavioral health systems and continuum of care

·        Knowledge of healthcare administrative and business operations, including budgeting, staffing models, and performance monitoring

·        Working knowledge of regulatory, accreditation, and payer requirements as they relate to behavioral health services

·        Ability to integrate clinical priorities with operational, administrative, and financial considerations

·        Strong leadership, communication, and decision-making skills

·        Ability to analyze operational and performance data to drive improvement

·        Ability to manage complexity, competing priorities, and system-level change

·        Collaborative leadership style with the ability to influence across disciplines

Responsibilities

System Leadership & Integration

• Provide overall leadership and accountability for assigned behavioral health services and related administrative operations
• Ensure alignment between clinical standards, operational processes, business practices, and organizational priorities
• Promote integration and coordination across inpatient and ambulatory behavioral health services and levels of care
• Serve as the primary escalation point for system-level operational, business, and performance issues

Operational & Administrative Oversight

• Oversee day-to-day operational and administrative performance across assigned behavioral health programs
• Ensure consistent implementation of policies, procedures, workflows, and administrative processes
• Monitor system capacity, access, patient flow, throughput, and service utilization across inpatient and ambulatory settings
• Ensure effective coordination of scheduling, registration, intake, and administrative support functions
• Identify operational and administrative risks, inefficiencies, and barriers and implement corrective actions

Business Operations & Financial Management

• Maintain accountability for budgets, staffing models, and resource allocation across assigned behavioral health services
• Partner with Finance to develop, monitor, and manage operating budgets and financial performance
• Monitor productivity, utilization, and cost drivers and take corrective action as needed
• Ensure alignment between clinical service delivery models and