Assistant Property Manager, Multifamily

Job Title

Assistant Property Manager, Multifamily

Abbot Mill

Job Description Summary

The CushWake Multifamily Assistant Property Manager is responsible for maintaining our Abbot Mill community to a market-ready standard, ensuring a high-level of service, at all times. Multifamily Assistant Property Managers are also responsible for building and motivating high performing teams to maximize the performance of the property.

Abbot Mill - 1 Pleasant Street, Westford MA.
233 Units, unique property features many loft floorplan options.
https://abbotmill.com/
$32.00/hr starting wage + leasing commissions eligible, benefits eligible.
On-Site Schedule MON-FRI 9am to 5pm.

Job Description

ESSENTIAL JOB DUTIES:  

• Ensuring the smooth running of our Abbot Mill community in a fast-paced environment.   

• Assist the Multifamily Property Manager with the overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.  

• Assist the Multifamily Property Manager with providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.   

• Complete lease/renewal paperwork to ensure completion to company standards.  

• Track and evaluate advertising, and all client traffic.  

• Assist the team by maintaining and modeling the Cushman & Wakefield mission to be the best national management company.  

• Assist the Property Manager with the day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed.  

• Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.  

• Maintain residents' files in accordance with company standards.  

• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.  

• Manage and maintain all aspects of overall community budget and finances.  

• Work with leasing staff to ensure that leasing/marketing goals are being met.  

 

COMPETENCIES:   

• Effective communication and customer service skills.  

• Computer literate, including Yardi, Ops, Knock, Microsoft Office Suite and internet navigation skills.  

• General office, bookkeeping and sales skills and excellent oral and written communication skills  

• Determine leasing opportunities of staff and work on goal setting – improving the performance of each staff member.  

• Supervise day-to-day operations of the team, ensuring that all C&W policies and procedures are being followed.  

• Work with leasing staff to ensure that leasing/marketing goals are being met.  

• Be able to lead a team.  

• Perform any other related duties as required or assigned.  

 

IMPORTANT EDUCATION   

• Bachelor’s Degree preferred   

• High School Diploma, GED, Technical or Vocational school required