Sr. Program Manager – National Accounts

Crete United is committed to a more sustainable future. Our culture is focused on teamwork, integrity and growth and we spend our time making our communities, our world, and each other better. We’re looking for go-getters to join our energetic, forward-thinking team. If you say “no” to “it can’t be done” and “yes” to growth, you’ll fit right in.

Our Sr. Program Manager – National Accounts, will lead full MEP / HVAC Service, Maintenance and Projects. This person is a key organizational leader who is accountable for the profitable and sustainable performance of the national Full MEP Service, Maintenance and Projects business at Crete United. They are responsible for the planning, direction, and coordination of activities to achieve financial performance targets and organizational goals. A successful candidate has a background in leading and engaging small teams to focus on client retention and consistently deliver best-in-class operations. This position reports to the Vice President of National Accounts.

Key Deliverables

• Identify opportunities and execute plans for capitalizing on them
• Achieve Revenue, Gross Margin, and EBITDA budgets
• Strong and visionary leadership to achieve strategic objectives
• Develop workflow processes aimed at improving client retention

Position Responsibilities

• Oversee day-to-day operations of HVAC/ MEP Service, Maintenance and Projects business on a national scale- to include all commercial services including solar, LED, mechanical, electrical and plumbing.
• Define and implement operations strategy, structure, and processes to achieve financial and growth objectives.
• Review estimating and pricing activity to ensure best value solutions at highest attainable margins.
• Monitor performance to proactively identify efficiency issues, determine and execute solutions.
• Provide leadership and strategic direction to project managers and internal/external partner relationships.
• Coach and train managers to ensure optimized workflows and labor efficiency.
• Develop and manage financial budgets to achieve growth and accurately forecast performance.
• Team development resulting in a written career path and succession plan for each person.
• Customer development and customer satisfaction for repeat and recurring revenues.
• Maintain a working knowledge of all phases of operations.
• Other duties as assigned.

Position Requirements

• Bachelor’s degree in business, accounting, or a related field.
• 7+years leading a national construction operations team.
• 3+years of P&L responsibility of at least $20M in the industry.
• 5+years of management of 5 or more direct reports.
• Multi-team and multi-craft Mechanical Electrical and Plumbing management experience.
• Strong business acumen with a broad understanding of fundamental business principles.
• Demonstrated ability to set overall strategy and drive process improvement.
• Self-motivated and able to execute in a fast-paced environment.
• Proven ability to generate accurate, consistent, and timely work product.
• Proficiency in Microsoft Office, trade ERP experience preferred.
• Start-up experience a strong plus.

Compensation and Benefits

• Competitive base pay plus a lucrative performance-based bonus structure. 
• Comprehensive Medical, Dental, Vision, Disability and Life Insurance.
• 401k match
• Opportunities for advancement

 

Crete United is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law. Women and minorities are encouraged to apply.