Slate Technical Analyst - Office of Admissions

Job Posting Title:

Slate Technical Analyst - Office of Admissions

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Hiring Department:

Office of Admissions

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Oct 14, 2024

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Position Duration:

Expected to Continue Until Dec 01, 2026

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

The Office of Admissions is seeking to hire a Slate Technical Analyst to contribute to and assist in overall CRM operations to improve the effectiveness and efficiency of operations in areas of recruitment, admissions, file review, marketing, and communications. This position is scheduled to end on December 1, 2026, with continuation in successive years possible beyond December 1, 2026 depending on funding, workload, and job performance. Must be eligible to work in the United States on a full-time basis for any employer.

Purpose

This position will work with the Office of Admissions Slate Team lead, the Senior Business Analyst, to manage Slate requests for the Office of Admissions and campus partners and work with the Office of Admissions and Academic Information System (AIS) Slate teams to ensure data integrity, evaluate current practices and create queries, reports, and workflows to maximize efficiency in Slate. Must be eligible to work in the United States on a full-time basis for any employer.

Responsibilities

• Develop and maintain internal queries and portals for use by internal-admissions team members and campus partners to execute application review and processing.

• Develop shared query libraries, templates, fields and exports, reports, and dashboards for users to track, understand and respond to their work.

• Serve as resource within Office of Admissions and for campus partners who utilize Slate CRM.

• Review and update standard source formats and mappings within the Slate CRM solution.

• Contribute to training programs and process reviews for business users in the areas of recruitment/marketing, admissions file review, application processing.

• Contribute to the growth and modification of the Slate CRM platform by acquiring and maintaining knowledge of emerging resources and tools to support Slate users, including keeping up with the Slate roadmap, coordinating release management, and conducting system and user acceptance testing.

• Research and develop solutions to new or unknown issues within Slate; work with the Academic Information System (AIS) team to resolve technical user issues.

• Contribute positively to other duties and projects as assigned.

Required Qualifications

Bachelor’s degree and previous experience with CRM, document imaging software, admissions and/or university software including Technolutions Slate. At least one (1) year of experience in training users in technical systems and process reviews to understand and best inform business users of system best practices. Excellent written and verbal communication skills and demonstrated ability to represent the department with external constituents. Ability to manage multiple competing priorities at one time; assist with the planning, installation and operation, and effective utilization of multiple software platforms. Demonstrated ability to work as a team member, adaptable and proactive in problem identification and resolution, critical thinking and acceptance of improved technology and data collection, measurement, and presentation in a fast-paced environment. Computer skills must include proficiency working with Microsoft Office Suite.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Proficiency with building configurable joins queries in Slate CRM. Experience with SQL. Production experience with technologies such as HTML, XML, VBA, JavaScript, etc.  Experience with statistical software (R, SAS, Stata, etc.) and/or data visualization software (Tableau, SAS Viya, etc.). Previous experience working in higher education admissions or related field with organizational processes preferred. At least two or more years working as a team member with experience in managing source formats, data validation and data export settings within the Slate CRM solution.

Salary Range

$65,000

Working Conditions

• May work around standard office conditions

• Repetitive use of a keyboard at a workstation

• We encourage work/life b