Scheduled Hours

40

Position Summary

The Nurse Manager will provide management and daily supervision of clinical and non-clinical patient care staff at multiple Pediatric specialty clinic locations in Missouri and Illinois for an academic healthcare center. With responsibility for leading both clinical and administrative workstreams, the manager should have demonstrated ability to meet established quality, patient satisfaction, and operational goals of the department and WashU Medicine.

The ideal candidate will have a track record for management of people and teams that support successful clinical operations and deliver excellent results. The Manager will also have responsibility for data-driven decision making and be comfortable leading workflow assessments, implementation of resource optimization, and be a driver of improvement.

Job Description

Primary Duties & Responsibilities:

• Coordinates outpatient services with faculty, providers, and staff to provide quality care effectively, including conducting clinic rounds to ensure team alignment with quality of patient care delivery expectations. 
• Monitors supplies and equipment, ordering and repairing equipment as required to ensure the quality of care and operational standard are sustained.
• Directs, assigns, and coordinates the activities and duties of the staff, evaluating and coaching performance, orienting new staff. Provides and advises administration of conditions. Coordinates and ensures completion of staff continuing education, in-service and quality improvement activities, staff programs, and meetings.
• As required, the Manager may provide direct patient care, including development of patient care plans, administering medication, vitals, phlebotomy, and maintain records in accordance with approved nursing techniques.
• Promotes and maintains positive public relations with patients and families, acting as liaison between other departments.                                                     
• Maintains a cooperative relationship among health care teams by communicating information, responding to requests, building rapport, and participating in team problem solving methods.
• Reviews, assists, and promotes the development of policies and procedures in compliance with medical school, state, and federal regulatory requirements.
• Functions as a Clinical Service Representative (CSR) as staffing needs dictate.
• Ensures that department pre-arrival process is completed per guidelines.
• Ensures that point of care testing is ordered, documented, and charged in the electronic health system following department guidelines.    

                                                                                        

Working Conditions:

Job Location/Working Conditions

• Patient care area with frequent contact with patients, physicians, and administrative personnel. 
• Job locations are St. Louis Children’s Hospital, Children’s Specialty Care Center, and other contracted or pending facilities. 
• Exposure to blood-borne pathogens
• Requires protective devices
• Patient care setting
• Direct patient care setting

Physical Effort

• Typically sitting at desk or table
• Typically standing and walking
• Typically bending, crouching, stooping
• Occasional lifting (25 lbs or less)

Equipment

• Office equipment
• Clinical/diagnostic equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

A diploma, certification or degree is not required.

Certifications:

The list below may include all acceptable certifications and issuers. More than one credential or certification may be required depending on the role.

Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration

Work Experience:

Clinical (3 Years)

Skills:

Supervisory Management

Driver's License:

A driver's license is not required for this position.

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