Data and Applications Operations Manager

Twin Health 

At Twin Health, we empower people to reverse, prevent and improve chronic metabolic diseases. Twin Health invented The Whole Body Digital Twin™ , a dynamic representation of each individual’s unique metabolism, built from thousands of data points collected daily via non-invasive sensors and self-reported preferences. The Whole Body Digital Twin delivers a new standard of care, empowering physicians and patients to make personalized data-driven decisions. 

Working here  

Our team is passionate, talented, and driven by our purpose to improve the health and happiness of our members. Our culture empowers each Twin to do what’s needed to create value for our customers and our company, and enjoy their experience at work. Twin Health was awarded Innovator of the Year by Employer Health Innovation Roundtable (EHIR) (out of 358 companies), named to the 2021 CB Insights Digital Health 150, and recognized by Built In's 2022 Best Places To Work Awards. In October 2021, Twin Health announced its Series C funding round of $155M, led by ICONIQ Growth, enabling us to scale services in the U.S. and globally, helping to solve the global chronic metabolic disease health crisis. We have recently announced broad and growing partnerships with premier employers, such as Blackstone and Berkshire Hathaway. We are building the company you always wished you worked for. Join us in revolutionizing healthcare and building the most impactful digital health company in the world!

Excited to join us and do your part in improving people’s health and happiness?

Location - Remote - India - Willingness to work in US EST timezone

Languages preferred: - English Communication should be excellent

Roles and Responsibilities:  

 Oversee the design, implementation, maintenance, and optimization of the data
warehouse environment, ensuring it meets business needs and performance
requirements.
 Lead the end-to-end life cycle of Data and business application Operations, projects,
from requirements gathering and solution design to implementation, testing, and
deployment.
 Lead defining project scope, create project plans, manage timelines, and ensure on-time
delivery.
 Collaborate with cross-functional teams, including IT, finance, operations, and
marketing, to identify and document business requirements for new applications and
enhancements to existing ones.
 Work closely with external vendors for third-party software solutions, from vendor
selection and contract negotiations to ongoing relationship management.
 Define and implement change management strategies to facilitate smooth adoption of
new applications, including training plans, communication strategies, and user support.
 Conduct risk assessments and develop mitigation strategies to address potential project
risks and challenges.
 Manage changes to the data warehouse and application environment, coordinating
version upgrades, patches, and updates to minimize disruptions.
 Oversee quality assurance processes, including testing, validation, and documentation,
to ensure applications meet defined standards and specifications.
 Monitor and report on project status, key performance indicators, and budget utilization
to senior management and relevant stakeholders. 
 Gather user feedback and continuously assess the performance of applications,
identifying opportunities for improvement and optimization.
 Lead the planning, execution, and closure of technology projects, ensuring adherence to
project scope, timeline, and budget.

 Collaborate with stakeholders to define project objectives, requirements, and success
criteria.
 Develop detailed project plans, schedules, and resource allocations, and track project
progress using appropriate tools.
 Manage project risks by identifying potential issues and developing mitigation
strategies.
 Communicate project status, updates, and key milestones to stakeholders and senior
management.
 Foster effective communication and collaboration among project team members,
ensuring alignment on project goals and tasks.
 Lead project meetings, including kickoff, status, and review meetings, and provide
meeting agendas and minutes.
 Coordinate with vendors and external partners to ensure seamless integration of third-
party solutions.
 Facilitate change management activities, ensuring smooth transitions and user adoption
of new technologies.
 Manage quality assurance through comprehensive testing and validation processes.
 Evaluate project outcomes and gather feedback to identify opportunities for continuous
improvement.
 Maintain accurate project documentation, including project plans, reports, and
doc