Director, Access Services

Description

Position Summary

Reporting to the Associate University Librarian for Access & Resource Services (AUL/ARS), the Director of Access Services (D/AS) provides leadership, management, vision, and planning to ensure access to library resources for learning, teaching, and research. The D/AS oversees the work of the Access Services teams, including User Services (circulation and information/reference), Operations & Access (library entrance), Interlibrary Loan/Course Reserves, and Stacks Management.

As a member of the Access & Resource Services Division leadership team, the D/AS contributes to strategic and annual planning, including the development and implementation of major initiatives, oversight of services, policies, programs, resource allocation, and human resource management. The D/AS also serves as a liaison to the Emory/Georgia Tech Library Service Center and ensures that Access Services teams actively participate in collaborative programs and services at local, state, regional, national, and international levels for the Director of Access Services position at Emory University Libraries. Join us in implementing Emory University’s mission of creating, preserving, teaching, and applying knowledge in the service of humanity.

 

Essential Responsibilities & Duties

 

Administration

• Oversee operations of Access Services teams, key service points, and services, including setting priorities and long-term planning. 
• Evaluate and provide reports on services using appropriate assessment and statistical tools.
• Identify, develop, recommend, and implement programs and policies in collaboration with appropriate partners.
• Administer budget and manage resources within Access Services.
• Coordinates across the libraries at Emory to develop and manage workflows and services among units.
• Serve as a subject matter expert for access services. 

Managerial Responsibilities

• As the primary administrator for Access Services, supervise two librarian department heads and two staff library managers, with indirect supervision of approximately 25 positions.
• Coordinate recruiting, hiring, orientation, training, supervision, evaluation, and development of staff and student employees.
• Coach, mentor and counsel both direct and indirect reports.
• Ensure effective communication with department staff and library users about library programs and initiatives.

Professional Responsibilities

• Participate in professional and scholarly associations; maintain membership and accreditation; participate in meetings, conferences, and workshops; serve in appointed or elected positions.
• Maintain up-to-date professional knowledge and skills related to job responsibilities and current trends in higher education, academic libraries, and information technology.
• Adhere to guidelines in the Emory Handbook Governing the Librarian series for Faculty-Equivalent Librarians regarding appointment, renewal, and promotion.
• Participate in library and campus committees.

Qualifications

Required Qualifications

Education and Experience:

• ALA-accredited master's degree in library and information science OR equivalent education and experience (subject expertise combined with appropriate teaching experience and/or library experience).
• Evidence of five or more years of experience managing and leading operations in an academic library.

Skills and Competencies:

• Communicate effectively (verbal, written, and graphic) through various communication channels.
• Capacity to thrive in a complex, sometimes ambiguous, future-oriented environment.
• Strong customer service skills and commitment to providing effective library services in a diverse environment.
• Skills to plan and manage several initiatives simultaneously.
• Strengths in prioritizing and budgeting.

Interpersonal and Leadership Abilities:

• Aptitude for developing and maintaining interpersonal relationships.
• Active professional or scholarly participation, involvement, and leadership in local, state, regional, national, or international associations.
• Commitment to promoting a positive and supportive educational environment and workplace.

Application Instructions

Application Procedures

Interested candidates should review the applications requirements and apply online at {Link to Interfolio posting}, http://apply.interfolio.com/163459

Applications may be submitted as Word or PDF attachments and must include: