Partner Launch Manager

Company Description

Take a seat on the rocket ship and join us as a Partner Launch Manager to help people succeed across the world.

We’re a global team of builders, listeners and problem-solvers who are relentlessly focused on making life simple, so our customers can get back to growing their business, engaging consumers and doing what they love.

Job Description

You’ll join our Xplor Pay vertical and the team that develops a complete range of payments solutions including point-of-sale, ecommerce, mobile, in-app, recurring billing, e-invoicing, and auto-reconciliation.

Our cloud-based solutions allow for seamless, secure processing and help our customers increase revenue, so they become more profitable.

Some of the other responsibilities include:

• Develop understanding of available Integration options, features, and benefits.
• Develop understanding of Partners’ organizations, including roles/responsibilities, key stakeholders, and decision makers.
• Become educated on Partners’ business models and help determine go to market strategies.
• Build relationships through recurring communication with Partners (weekly calls/email/Slack).
• Train Partners on available Xplor resources such as Partner Home, Merchant Home, Virtual Terminal, and Campus to promote self-service.
• Understand and communicate Product features and benefits to Partners.
• Introduce partners to relevant Xplor teams and resources so they have an understanding of our organization and the best ways to leverage the partnership.
• Complete Partner Onboarding process including all documented steps and track dates of completion.
• Successfully complete the Partner’s Integration Certification and lead Partner through beta phase.
• Provide all necessary documentation and education for a successful handoff to long-term Partner Development Manager.
• Identify potential Marketing opportunities for long-term Partner Development Manager to implement.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have payments experience.
• Bachelor’s degree in business, marketing, or related field. 
• 2-5 years of experience in sales, marketing, customer service and/or related field. 
• At least 2 years related experience managing ISV Partners preferred.
• Strong communication skills and IT fluency. 
• Salesforce experience preferred.
• Proficient with Microsoft programs. 

The average base salary pay range for this position is $65,000 to $77,000
Eligible for a discretionary annual bonus

At Xplor, we believe that the best innovation and ideas happen at the intersection of differences - people of different cultures, generations, disciplines, and lived experiences. So even if you think you don’t quite tick all the boxes, we still encourage you to apply.

Additional Information

Life at Xplor

You’ll be part of a global network of talented colleagues who support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.

Some of our perks and benefits: 

o 12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer

o #GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community

o Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program

o Access to free mental health support o Flexible working arrangements

Ready to apply?

To start your application, please submit your resume and we’ll be in touch as soon as we can. Please include the word "moonshot" at the top of your message to the Hiring Manager so that we know you took the time to read our job ad.

More about us 

We're the first global platform combining SaaS with embedded payments, and tools to help businesses grow and succeed. We offer software solutions in fast-growing ‘everyday life’ verticals: Education, Fitness & Wellbeing, Field Services and Personal Services – and a global, cloud-based payments processing platform. Xplor Technologies serves over 106,000 customers that processed over $37 billion in payments, operating across 20 markets in 2023.

Good to know

To be considered for employment, you must be legally authorized to work in the location (country) you're applying for. Xplor does not sponsor visas, either at the time of hire or at any later time.