Technical Officer II

Job Summary:

FHI360 is seeking a highly motivated and skilled Technical Officer II to join our team. The successful candidate will provide critical technical support to our Neglected Tropical Diseases (NTDs) technical staff and projects. This role involves: contributing to the development of technical briefs, job aids, tools, webinars, peer-reviewed publications, and other knowledge management products. The candidate may also conduct simple analyses, participate in technical meetings, and assist with developing annual workplan activities. The ideal candidate has a background in public health, knowledge of or interest in NTDs, is collaborative, and able to work on multiple projects at a time.   

Accountabilities:

Technical Requirements:

• Provides technical support in the development and dissemination of tools, materials, reports, papers from learnings from NTD activities and interventions.

• Works closely with assigned team to ensure activities are implemented according to approved workplans and best practices.

• Assists with knowledge management products, including technical briefs, reports, publications, web pages, and presentations.

• Conducts searches of published literature on evolving issues in assigned technical area.

• Monitors and maintains protocols, instruments, data sets, manuals, training materials and reports as required.

• Responds to requests and inquiries from internal and external staff.

• Assists with the implementation project activities by monitoring and documenting progress, processes, and lessons learned.

• Assists with developing ideas and content for webinars and conferences, including posters, oral presentations, workshops, symposia etc.

• Conducts analysis of project implementation to identify areas for improvement and propose appropriate technical strategy and guidelines.

• Helps develop content for technical meetings internally and externally and with meeting report writing

• Ensures project implementation, adheres to company strategy, and remains technically sound.

Project Design Implementation:

• Implements established project design.

• Tracks project indicators and produces reports for others to act upon.

• Assists with implementing components of the technical portions of the annual workplans.

• Identifies and raises issues to senior technical staff.

• Conducts analysis of project implementation to identify areas for improvement and propose appropriate technical strategy and guidelines

• Tracks project indicators and produces reports for others to act upon.

• Responds to technical requests and inquiries from internal and external staff.

Business Development and Client/Funder Support:

• May contribute to or drafts the technical portions of proposals and project design, based on the design and direction set by technical leadership

Operations Management:

• Ensures project activities are on track with work plans, with technical expertise informing project implementation.

• Collects technical tracking data; prepares reviews and reports as required.

• Liaises with operations team, as required, to ensure support completion of technical team activities

Project/Program Reporting:

• Tracks project deadlines and activities.

• Assists with collecting data for inclusion in client reports.

• Assists with compiling and creating technical content (e.g., reports, presentations, manuscripts).

• Assists with publications, web pages, and presentations.

• Develops, writes or contributes to technical briefs, reports, or other necessary materials to disseminate best practices, policies, and procedures.

• Prepares technical reports and papers summarizing results.

Quality Assurance:

• Develops broader knowledge of quality standards through formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives.

• Helps coordinate activities to meet client/funder requirements.

Applied Knowledge & Skills:

• Moderate knowledge of concepts, practices, and procedures by providing technical support for research studies.

• Previous knowledge of or interest in NTDs is highly de