Senior Data Business Analyst

Job Type:

Build a brilliant future with Hiscox
 

Position: Data Product Manager

Location: Atlanta, GA; Hartford, CT; Chicago, IL

The Team:

The Hiscox USA Data Value Stream creates various data products and intelligent automations to improve our company’s operational efficiency, ensure quality reporting, and provide key insights that fuels Hiscox USA’s ability to drive profitable growth. We utilize an agile, value-stream-based delivery model with numerous scrum teams aligned to business and/or architectural objectives. We are currently on a journey to complete our transition to modernized data & analytics platforms while continuing to meet our internal and external stakeholders’ needs as the market and technology continues to evolve.

About You:

You’ll be a Product Manager with experience engaging with stakeholders, engineers, and business intelligence teams to implement data solutions. We are looking for someone who is business savvy and collaborative, someone who enjoys working with Business Sponsors, Source System Teams, Analytics Engineers, Data Engineers, and other stakeholders to plan and execute analysis activities to deliver valuable outcomes for the business.  You’ll have 5-8 years’ experience in the Property and Casualty (P&C) insurance industry.  This role will be critical in bridging the gap between business needs, external partner needs, and data solutions, with a focus on building data products for our external partners and managing business requirements to enhance our partner data experience while building trust with our partners.

You’ll have a dedicated scrum team with a mix of data engineers and analytics engineers. You’ll have the opportunity to work on a range of projects and value stream outcomes related to our portfolio of external partner data needs, giving you exposure to how our data team provides quality data and innovative solutions for our external partners.

Our projects can be driven by process improvement, integration with third-party systems, and providing insights that support growth within our partnerships channel. The outputs of the projects can vary from large scale system delivery and upgrades to smaller, tactical solutions that open up business opportunities.

What You’ll Do:

Requirements Gathering and Analysis:

• Build a strong understanding of end-to-end user journeys & processes, their supporting technologies & data outputs

• Accurately and efficiently elicit, challenge, and document scope, processes & requirements while bringing the end user/s along the change journey

• Produce high quality business and technical analysis deliverables, including but not limited to, user stories, functional and non-functional specifications, ‘as is’ and ‘to be’ process models

• Ensure traceability of requirements and user stories throughout the entire change lifecycle

• Apply product management best practices and insights that challenge the business to think about the “right” solution

Data Product Management:

• Develop, document and maintain business requirements for critical partner processes that include quote to bind, policy, and commission data flows

• Partner with stakeholders to review and update requirements to reflect contractual changes and market changes

• Collaborate with IT to identify and/or implement new data points from the source system to meet all partner data needs.

• Collaborate with data engineers to implement business requirements within the data warehouse and partner exports as requirements change

• Validates data and signs off on reports within test environments to confirm application accuracy, functionality and EDM Standards are met

• Manages data related incidents and identifies, communicates, and resolves or escalates issues as needed. Data inquiries include questions related to data issues, availability of data, and potential alternatives to source data

Stakeholder Communication & Collaboration:

• Build relationships and trust with senior stakeholders, understanding goals, objectives and desired outcomes, and bringing them on the journey of engagement

• Maintain a close working relationship with partners in Operations, Technology, and the business.

• Meet with external stakeholders(partners) to understand their data needs and pain points to build trust and growth opportunities

• Communicate technical concepts to non-technical audiences and vice versa