Chief Product Officer

Chief Product Officer

Imagine working with one of the most innovative B2B cybersecurity companies in the world. Rapid7 is in search of an SVP, Chief Product Officer to help us scale and grow our efforts to capture a $15b+ addressable market opportunity and focus on expanding Rapid7’s commitment to customer growth, success and achievement.

About the Team
Reporting directly to the President and Chief Operating Officer, we’re looking for a proven product leader who has enjoyed success building, mentoring and leading global product management, UX and design, and product operations teams in cloud-native SaaS environments. Just as importantly, we are looking for your expertise in cybersecurity and cloud centered solutions, as they will be instrumental in guiding our company's mission to stay at the forefront of the cybersecurity industry.

This is an opportunity to take high performing, diverse global product teams to the next level.

About the Role
As a proven SaaS technology product leader and senior executive, you will oversee three key areas of responsibility: Product Management, Product Operations, and UX & Design. 

Specific responsibilities include:

Strategic Executive Product Leadership and Strategy:

• Provide strategic, executive direction and leadership across all of Rapid7’s cybersecurity products and services.

• Develop and implement a comprehensive strategy for securing customer cloud centric and hybrid infrastructure environments, aligned with our business objectives and overall mission of winning Security Operations (SecOps), including product/market fit, portfolio management, and overall business performance.

• Stay informed about industry trends, emerging technologies, and competitor offerings to inform product decisions.

• Champion innovation and drive the evolution of our Insight Platform and end-to-end product portfolio to stay ahead in the ever-changing cybersecurity landscape.

Customer-Centric, Product Management:

• Lead the product management team to define and deliver best-in-class cybersecurity software solutions with a deep understanding of customer needs and preferences, while defining product roadmaps and direction to delight and retain customers.

• Develop and maintain a user-focused approach to our products, ensuring that products are intuitive, effective, and well positioned in the cybersecurity landscape.

• Foster a culture of continuous improvement, agile development, and user-centered design within the product team and also in partnership with our engineering and service delivery teams.

• Collaborate with sales, marketing and customer success teams to enable highly effective go-to-market strategies, customer adoption, customer engagement and world-class customer retention.

• Build a close relationship with Rapid7 service delivery and InfoSec teams and foster a “Customer Zero” approach that facilitates effective collaboration and validated prioritization.

• Establish KPIs and metrics to measure product performance, and use data-driven insights to make informed decisions.

User Experience & Design

• Develop and communicate a clear design strategy and vision that aligns with the company's overall goals and user-centric principles and standards that ensure a consistent and cohesive user experience across our platform.

• Collaborate with cross-functional teams to ensure design is integrated seamlessly into the product development process.

• Champion a user-centered design approach throughout the organization, ensuring that all design decisions are driven by a deep understanding of user needs and behaviors.

• Promote usability testing and iterative design practices to refine and enhance product designs and customer adoption based on user feedback and overall usage.

Product Operations

• Elevate and maintain effective product management & user design  methodologies, program management practices, and product tools, and processes to ensure efficient and reliable product delivery.

• Collaborate with the InfoSec and Legal teams to ensure compliance with cybersecurity standards and best practices.

• Ensure established goals and key performance indicators (KPI’s) are tracked and measured to ensure productivity and attainment against key standards.

Software Engineering & Service Delivery Partner 

• Collaborate and partner with our software engineering teams to translate business requirements into technical solutions and technical requirements to help Rapid7 be the most trusted SecOps provider in the industry, delivering with the most robust, scalable, and reliable cloud-based, cybersecurity applications, APIs, and service