Account Coordinator

Job Description

The Team One C.O.R.E.

C = COLLABORATIVE
We work together to get better stuff done than we could alone.


O = OPTIMISTIC
Honest and confident in our quest forward; believing the impossible is possible.

R = RESULTS-DRIVEN
Creativity is always in service of results and never for its own sake.


E = ENTREPRENEURIAL

Blow up the establishment. Shoot for the moon.

GENERAL SUMMARY

The Digital Account Coordinator plays an important role in developing digital programs and partnerships that are strategic, innovative and on budget. The Digital Account Coordinator (AC) supports the Account Supervisor (AS) and senior team members in day-to-day client business management. This role will support all Digital work – including both Platform & Innovation and Marketing Communication teams and be expected to facilitate relationships across Client teams, supporting the execution of materials, as well as maintaining and establishing clear documentation and communication. The AC should have a strong attention to detail, the ability to multi-task with accuracy, as well as show enthusiasm for the work and the Lexus brand. This is an integrated role working across all departments in the agency and must be interested in processes, process improvement, and process establishment across teams.

Day to Day:

Client Management

• Frequently updates the Account Supervisor on the status of projects/answering client inquiries.
• Builds rapport and credibility with clients to comfortably engage in client contact.
• Continuously provides a clear line of communication between Lexus clients and multiple agency teams throughout the duration of a digital project/campaign.
• Remains actively involved in day-to-day client initiatives, while building an understanding of the digital ecosystem, the business and Lexus products.
• Works with the Producer to ensure meeting recaps are promptly sent to all parties.
• Initiates and issues conference reports (under supervision of Account Supervisor).

• Responsible for supporting site maintenance updates and enhancements to Lexus.com.
• Maintains documentation and ensures all agency partners receive information as it is updated.
• Responsible for weekly client status reports, conference reports and oversee job/change orders.
• Prepares and produces materials for Client presentations and special projects.
• Manages all arrangements for client meetings, including set-up, multi-media needs, and catering. 

Skills/Abilities:

Polished communication skills are necessary; must have strong attention to detail and must be very organized. Must have the ability to work in a fast paced environment. Must take initiative; eager to learn. Excel and PowerPoint knowledge is preferred. This person must be highly organized, with a charismatic and varied communication style.  Must have the ability to work in a fast paced environment. Must take initiative; eager to learn. Polished communication skills are necessary; must have strong attention to detail and must be very organized. Excel and PowerPoint knowledge is preferred

Experience:

Entry level position- 6 months- 1 year internship in advertising and 1-2 years office experience preferred.

EDUCATION

College education strongly preferred.

Additional Information

#LI-Hybrid