Solutions Manager, Emergency Cash

About GiveDirectly

GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the world’s poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing cash transfers as a benchmark for foreign aid – as the index fund is a benchmark for the financial industry – and in the process accelerating the end of extreme poverty.

GD has raised over $1B since launching in 2011, delivered cash to more than 1.5 million people in 15 different countries. We’ve also supported large-scale, experimental research that indicates strong recipient impact of our programs. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) have been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.

Our culture is candid, analytical, agile, and non-hierarchical. Our global team of ~150, and country operations teams of ~650, together come from 21 different countries speaking 69 different languages. From software engineers to seasoned humanitarian workers, former management consultants to public servants, researchers to field operations -- it’s an incredible group of people.

Our values are central and deliberately opinionated. We genuinely center the people we serve in our decision making, and strive to build an ambitious, dynamic and high performing environment. We strongly encourage you to read through our values carefully, if they reflect how you like to work and energize you, this could be a great fit.

We work hard to create an environment in which all our team members can thrive, succeed and grow.  We support flexibility, take care of each other, have fun, and create professional growth opportunities.

Priority application deadline: January 20, 2026 or until we receive a critical mass of applications

Location: This role is fully remote but must overlap with an East Africa timezone by at least 3 hours. We are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.

About this role

The Emergency Cash (EC) Solutioning and Operations team is responsible for identifying, designing, and implementing cross-functional solutions - whether technological, procedural, or policy-based - that enable GiveDirectly to respond more efficiently and effectively to crises.

The Solutions Manager will lead the discovery, design, and implementation of solutions that make rapid response possible. You’ll translate EC operational needs into implementable solutions, ensuring each product is both technically robust and operationally usable.
You’ll work hand-in-hand with the Senior Product Manager, EC Solutioning to define priorities and with the Technical Program Managers, EC to ensure smooth piloting, rollout, and adoption.

This role is ideal for a builder-operator who thrives at the intersection of technology, product design, and humanitarian operations — someone eager to experiment, learn, and continuously improve how GiveDirectly delivers cash to people in crisis.

Reports to: Senior Product Manager, Solutioning & Emergency Cash Operations

Level: Manager

Travel Requirement: ~10–20% (for retreats, field visits, and response support)

What you’ll do:

Solution Design & Delivery (~70%)

• Lead structured discovery to identify operational bottlenecks and drive design of fit-for-purpose products or processes.
• Coordinate with the Technical Program Managers,EC to translate high-level needs into detailed product requirements, workflows, and technical specifications.
• Manage pilots: coordinate stakeholders, track timelines, and capture insights for iteration.
• Partner with Tech, Delivery, and Operations to ensure proposed solutions are feasible, scalable, and sustainable.
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