Senior Research Administrator
Dartmouth-Hitchcock HealthAbout the role
Overview
The Hybrid Research Business Operations Specialist (Research Adminstrator) supports the full life cycle of clinical and research studies that include a clinical trial component, integrating activities across Awards Management, Coverage Analysis, Budgeting/Contract Negotiation, and Clinical Trial Financial Oversight.
This position ensures regulatory and fiscal compliance from pre-proposal through closeout by coordinating with investigators, departments, sponsors, and institutional offices. The role bridges three critical domains—Awards, Pre-Activation, and Clinical Trial Financial Management—to promote accuracy, transparency, and efficiency in study setup and execution.
Responsibilities
Key Responsibilities
- Prepare preliminary cost estimates and feasibility quotes for clinical and translational projects, incorporating standard institutional rates, salary allocations, and indirects.
- Coordinate with investigators and department administrators to define resource needs, sponsor assumptions, and institutional commitments.
- Collaborate with DRA and Clinical Trials Team to ensure alignment with proposal guidelines and internal review requirements.
- Conduct Coverage Analyses (CA) in accordance with CMS NCD 310.1, local coverage determinations (LCDs), and institutional billing policies.
- Differentiate standard of care vs. research-only costs, assign appropriate billing designations, and validate CPT coding.
- Develop detailed internal budgets and sponsor cost proposals reflecting CA results, rate cards, and institutional overhead structures.
- Collaborate with the Contracting and Negotiation Team to ensure budgets align with payment terms and invoicing schedules.
- Partner with contracting offices (DHRO, Legal, Supply Chain) to review payment terms, reimbursement models, and financial obligations.
- Ensure payment terms, milestones, holdbacks, and audit clauses are harmonized between the CTA, budget, and coverage analysis grid.
- Track negotiation progress and flag bottlenecks for escalation.
- Support award setup and activation by coordinating between the Sponsored Program Administration Team, Clinical Trial Finance, Department Research Administrators, and Sponsored Research Office.
- Review Like Institution Sub-contracts for consistency with negotiated budgets and institutional policies.
- Prepare internal financial build in the Clinical Trials Finance and ensure appropriate fund and account creation.
- Coordinate with the OnCore CTMS and finance teams for activation readiness.
- Monitor study finances across the project life cycle: activation, invoicing, collections, and closeout when applicable.
- Uniform Guidance and sponsor terms.
- Track expenses, reconcile accounts, and coordinate corrective actions for deficits or unallowable costs.
- Partner with departments to ensure appropriate cost transfers, effort reporting, and timely invoicing.
- Utilize OnCore CTMS, TrialPro, and TrialConnx systems for workflow tracking, coverage analysis, budget versioning, and milestone management.
- Maintain dashboards for time-to-activation, invoice aging, and payment reconciliation.
- Participate in process improvement initiatives focused on harmonization across awards, budgeting, and post-award operations.
- Provide training and mentorship for junior analysts in coverage analysis, budgeting, and award setup workflows.
- Serve as liaison between ORO, DHRO, and the Clinical Trials Office, ensuring consistent communication and documentation standards.
- Contribute to handbook and SOP development supporting the CTO Mentorship Program and Pre-Activation Handbook.
Other duties as assigned
Qualifications
- Bachelor’s degree in a related field or the equivalent in education and experience required.
- Five (5) years research administration work experience required.
- Certification in Research Administration preferred
- Experience in a healthcare or academic research administration setting and knowledge of electronic research administration systems
- Working knowledge of federal regulations relating to grants, contracts, and research compliance a well as non-federal sponsored research
- Ability to work effectively, independently and as a member of a team.
- Ability to exercise judgment, initiative, and discretion and to interact with staff and outside
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