Junior Finance System Administrator - NetSuite - US REMOTE

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description
 

Junior Finance System Administrator - NetSuite 

Description: 

Sprinklr is looking for a motivated, self-starter, and solutions-driven professional to join our IT Business Apps & Systems team to help support and participate in the administration of our various financial systems. Prospective candidates should ideally have 1-2 years of experience in SaaS finance related system administration, preferably including NetSuite, or Finance related experience with a desire to transition into systems support role/function. 

Location: This is a 100% remote position.  

Responsibilities: 

• System Administration, Configuration, and Customization: Assist with day-to-day administration and maintenance of SaaS systems, including user setup, roles, permissions, workflows, and customizations. Assist with the configuration and customization of financial systems to align with business processes, ensuring optimal system performance and functionality.  

• Testing: Execute and document system testing activities. 

• Operations: Oversee ticket queues and assignments. Action operational tickets. Assist with project management and quarterly SOX/ITGC audit activities. 

• End-User Support: Provide troubleshooting support and assist with resolution of system-related issues. 

• Process Optimization: Identify opportunities to enhance operational efficiency and productivity through system improvements. Collaborate with cross-functional teams to streamline and optimize business processes using automations. 

• Integration and Data Management: Support integrations between financial systems and other business applications. Monitor data quality and integrity, conducting regular audits and implementing data cleanup processes as necessary. 

• Security and Compliance: Ensure compliance with security policies, controls, and best practices related to system access, data privacy, and system usage.  

• Documentation and Reporting: Maintain comprehensive system documentation, including process flows, procedures, and system configurations. Generate regular reports and dashboards to provide insights into system performance, usage, and key metrics. 

About You: 
 

• Minimum of 1-2 years’ experience administering or end-user experience with NetSuite OneWorld. 

• Experience with one or more of the following SaaS systems highly desirable: Adaptive, ADP, Concur, Workato, Workday, ZIP 

• Experience with Order to Cash and Procure to Pay processes. 

• Understanding of/familiarity with Advanced Revenue Management (ARM) module in NetSuite a plus. 

• Familiarity with ITGC (IT General Controls) and SOX environments. 

• Ability to work independently in a remote environment, managing priorities and deadlines effectively. 

• Strong communication, interpersonal, and documentation skills. 

• Ability to proactively problem solve. 

• Ability to work effectively in a team and collaborate with cross-functional stakeholders. 

• Willing, positive attitude.  

Why You'll Love Sprinklr:

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 

We believe in our product: