Senior Director, Strategy and Operations

Who we are…

Pearl Health is powering the future of healthcare. We help primary care providers and organizations deliver quality healthcare to the patients who need it most, when they need it most — and get rewarded for keeping patients healthy.

Our technology, services, and financial tools enable better, more proactive care, decrease total cost of care across patient panels, and optimize performance in value-based care models for Traditional Medicare and Medicare Advantage.

We are a team of physicians and public health experts (Stanford, Harvard, Mount Sinai), technologists (athenahealth, Amazon, Meta, Flatiron), healthcare innovators (Centivo, Aledade, Stellar, Arcadia), and experienced risk management professionals (CVS/Aetna, Humana, Oscar) who believe that primary care providers are the key to addressing our healthcare system’s biggest challenges.

Since its founding in 2020, Pearl has expanded to partner with thousands of primary care providers in practices and organizations across 44 states. Our investors include Andreessen Horowitz, Viking Global Investors, AlleyCorp, Ulysses, and SV Angel.

The role…

We’re looking for a high-impact, versatile operator—a true Startup Ninja—to join our team. This role is tailor-made for someone who thrives in ambiguity, loves solving hard problems, and can seamlessly jump into different teams to lead mission-critical projects. Reporting directly to the CEO, you’ll be deployed across the company to tackle our most pressing opportunities and challenges. Think of it as being the startup version of special ops.

The right individual for this role will be a strong strategic thinker with the innate ability to be proactive, adaptable, flexible, and collaborative. They will be an exceptional operator who thrives in a fast-paced environment with complex challenges and shifting priorities and able to execute at high and entrepreneurial levels.

This is an amazing opportunity for the right individual, providing:

• High visibility: Work directly with the CEO and leadership

• Massive impact: You’ll help shape the trajectory of the company

• Variety: Every few months, you’ll likely be tackling something completely new

• Growth: Perfect launchpad to grow into a founder, exec, or your own custom role

Key Responsibilities

• Lead high-priority initiatives across departments (product, operations, GTM, etc.), driving them from conception through completion with minimal supervision

• Work closely with the CEO and senior executive team to identify areas of highest leverage

• Rapidly assess situations, build plans, and execute with speed and precision

• Adapt quickly to evolving information and prioritization, while maintaining focus on key deliverables

• Manage complex timelines, deliverables, and stakeholder coordination 

• Be the connective tissue between teams, ensuring alignment and momentum

• Roll up your sleeves—whether it’s crunching numbers, building decks, wrangling partners, or launching pilots

Qualifications

Experience & Education

• 6+ years in a senior operating role at a top-tier consulting firm, fast-paced technology company, venture-backed startup, or comparable high-intensity organization

• Bachelor's degree from top-tier school required

• Advanced degree in business, healthcare administration, or related field is a plus – though equivalent work experience equally valued

• Background in healthcare operations or value-based care preferable

Skills & Attributes

• Adept at creating and maintaining operational excellence through strategy development and process excellence to improve team performance

• Roll-up-the-sleeves approach with strong executive presence and analytical rigor

• Experience managing complex projects with multiple stakeholders

• Demonstrated ability to quickly master new concepts and systems

• Highly organized and detail-oriented, able to handle multiple deadlines, projects, and stakeholders

• Outstanding communications skills in both written and spoken English

• High emotional intelligence and comfort in engaging with team members and business leaders

Our Values

We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Our definition of diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. We believe all of our colleagues’ points of view are integral to our su