Senior Technical Program Manager

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Commerce + Ecosystems (C+E) is responsible for enabling and optimizing the end-to-end customer journey on the Microsoft Cloud. 

C+E’s Commerce Financial Platforms (CFP) team is responsible for Financial Platforms, Global Payments Platform, Employee Financial Experiences, and C+E Compliance, and also develops and operates financial commerce platforms and tools that perform all revenue management functions for our customers, partners, and staff worldwide.  
  
Come join a diverse community, where you can grow your career and showcase how we run compliance in a dynamic engineering organization.  
  
As a Senior Technical Program Manager in our Financial Platforms Team, your role will be to lead and support features within Microsoft’s financial data and reporting environment.  Ensuring on-time, accurate, compliant, and insightful enterprise-grade data products is the goal, and the ideal candidate will have extensive experience with delivering complex projects in a financial reporting ecosystem.   The candidate must be ready to build relationships across multiple stakeholder and engineering teams to meet evolving needs for financial data and reporting.  We value consistent communication, strong collaboration skills, and a growth mindset with a future-ready outlook to ensure agility in our steadily changing landscape.  
  
You will report to a Principal PM Manager where you will find yourself amongst a team that models a culture of trust and inclusion.

Strategic Program Leadership 

• Drives the vision, strategy, and roadmap for Mercury Reporting & Analytics initiatives that support Microsoft's Finance transformation objectives. 

• Identifies opportunities to improve business outcomes through data modernization, reporting innovation, process simplification, and platform evolution. 

• Incorporates customer, stakeholder, and business insights to influence investments, priorities, and long-term strategy. 

• Anticipates future business needs and aligns program investments to deliver scalable and sustainable solutions. 

Business Impact & Customer Focus 

• Partners with Finance, Engineering, Data, and Business stakeholders to understand critical business challenges and translate them into strategic program opportunities. 

• Advocates for customer and business needs throughout planning, prioritization, and execution. 

• Measures success through business outcomes, user adoption, operational efficiency, and reporting effectiveness. 

• Drives programs that improve the accessibility, quality, trustworthiness, and usability of financial data. 

Cross-Functional Program Execution 

• Leads complex, cross-organizational programs with multiple dependencies, stakeholders, and implementation teams. 

• Orchestrates planning, execution, and delivery activities across engineering, product, data, and business organizations. 

• Resolves ambiguity and balances competing priorities to drive alignment and execution excellence. 

• Establishes clear success criteria, milestones, and accountability mechanisms to deliver measurable results. 

Product, Data, and Platform Modernization 

• Guides modernization efforts across Mercury reporting platforms, financial data ecosystems, and reporting experiences. 

• Collaborates with engineering teams to influence architecture, platform capabilities, and investment decisions supporting future business needs. 

• Drives the adoption of modern data platforms, AI-powered insights, and automation capabilities that improve reporting efficiency and decision making. 

• Identifies opportunities to simplify processes, reduce operational burden, and improve platform scalability. 

Risk, Governance, and Compliance 

• Drives disciplined program governance to ensure delivery predictability, transparency, and accountability. 

• Proactively ide