Director, Account Management

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Director, Account Management

Overview:
The Director - Acquiring Channel Management is key role in the U.S. market as we continue to expand merchant acceptance and the utilization of Mastercard products and services to the acceptance community. This individual serves as an acquiring SME both internal & external to the Mastercard organization. The role will be a combination of account management and business development - with a primary focus on deepening Mastercard's relationship throughout the enterprise to ensure the optimization and full utilization of Mastercard services within assigned accounts.


Role:
• Develop / Execute market acquiring channel strategy to enhance Mastercard’s revenue and our relationships across all managed customers and drive all acceptance development sales activity and solutions sales with acquiring partners
• Identify opportunities for increased penetration and utilization of Mastercard products and services across the assigned accounts and develop corresponding account engagement plans and account strategy to deliver on in year Services targets
• Sell and optimize Services usage within assigned accounts, ensuring managed customers are fully utilizing Mastercard services, including cyber and intelligence, data services, open banking and Send capabilities.
• Leverage strong relationships with C-suite executives across the managed account base to achieve strategic Mastercard priorities and drive strong business case development & ROI analysis for partner/business case investments.
• Coordinate business/partnership development efforts with appropriate Mastercard business partners in Global Products & Solutions, Mastercard Technologies, Law & Franchise Integrity, Risk Management, etc., to ensure cross-functional alignment and maximum support for managed customers.


All About You:
• Proven track record in business development and relationship management, particularly with C-suite executives.
• Strong analytical skills with the ability to develop compelling business cases and ROI analyses.
• Exceptional coordination skills to align cross-functional teams.
• Experience in selling and optimizing technology and data services.
• Excellent communication and negotiation skills.
Desired Attributes
• Strategic thinker with a proactive approach to business development.
• Results-driven with a focus on achieving and exceeding targets.
• Collaborative mindset with the ability to work effectively across teams.
• Innovative and adaptable, with a keen interest in industry trends and advancements.
Education and Experience
• Bachelor’s degree in Business, Marketing, or a related field; MBA preferred.
• Significant experience in business development, account management, or a related role.
Join us in driving the next phase of growth and innovation at Mastercard. Apply today to become a key player in advancing our strategic business goals.

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: