Electrical Field Service Engineer

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

Responsible for the customers service needs of ANDRITZ equipment in the North American and international market. This is to include 

off-site installation new or relocated equipment as well as upgrades to existing assets. Participation in a global team to support the service goals of ANDRITZ and its customers

 

Typical work duties include but not limited to: 

• Service ANDRITZ customers as required by
  • Respond to customer inquiries
  • Travel up to 65%
  • evaluate and resolve customer issues
  • assist with installing or relocating equipment
  • analyze, inspect and reviews findings of deficiencies to determine best corrective action
  • Assist technical sales engineers with sales process as needed
  • Provide customer training, repairs, tests and maintenance of equipment
  • Regular reports and feedback on service activities
  • Develop and maintain working relationship with customers
  • Reports common complaints of customers to management

 

 

Required and Desired Skills:

• 2-5 years’ experience in advanced industrial automation maintenance
  • Nonwoven experience highly preferred
  • Dry-laid web forming
  • Hot oil Calendering
• Proficient with TCP/IP system integration and networking systems
• Experienced with AutoCAD
• Proficient in reading Blueprints
• Knowledge of all safety classifications, OSHA, ASME, LOTO
• Proficient with TCP/IP system integration and networking systems.
• Familiar with various PLC programs (Siemens, Allen Bradley, Rockwell, etc.) able to modify troubleshoot, all hardware and Software
• Capable of integration in existing Systems DeltaV, Fisher, Moore, ABB, etc. Engineering Design of controls for New and Rebuilt Equipment
• Engineering Design of controls for New and Rebuilt Equipment

• German or French Language is a plus (not required)

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.