Director of Food & Beverage - The Westin Tempe

The Westin Tempe is looking for a Director of Food and Beverage to join our amazing Team!

**Summary of Benefits**

Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels
Flexible Schedules
Career Growth & Development
Insurance Benefit Available for both Full Time and Part Time Team Members
401k Plan and Company Match Program
Vacation Pay / Sick Pay – Full Time and Part Time Team Members
Holiday Pay – Full Time Team Members
Amazing Recognition Programs/Giving Back – Community Outreach
Tuition Reimbursement

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. 

A Director of Food and Beverage takes part in servicing our guests around our beautiful Hotel and you'll be part of a great team of helpful people who are passionate about delivering exceptional service. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction.

As a Director of Food and Beverage, you will organizes the activities of the Food & Beverage departments, including but not limited to the Kitchens, Banquet Operations, Restaurants, Room Service, Gift Shop, and Bars, to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service and merchandising to maximize Resort Profitability.

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Participate in the development of the annual budget; develop short and long term financial operating plans
• Attend mandatory meetings including divisional meetings, executive meetings, staff meetings, etc.
• Participate in community public relations for the hotel.
• Operate traditional software programs such as Word, Excel, Publisher, PowerPoint and/or Outlook Express.
• Perform general cleaning tasks to adhere to health and safety standards.
• Perform in the capacity of any position supervised.
• Keep work area clean and organized.
• Complete other duties as assigned by supervisor.
• Demonstrate positive leadership characteristics which inspire Team Members to meet and exceed standards.

 

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English.  Self-starting personality with an even disposition.   Maintain a professional appearance and manner at all times.  Can communicate well with guests.  Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.  Considerable skill in complex mathematical calculations without error.   Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.  Ability to move throughout all food and beverage areas and hospitality suites and continuously perform essential job functions.  Ability to access and accurately input information using a moderately complex computer system.  Ability to observe and distinguish product quality by smell, taste, and appearance.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Thorough knowledge of food and beverage operations including foods, beverages, supervisory aspects, service techniques, and guest interaction
• Considerable skill in math and algebraic equations using percentages
• Ability to walk, stand, and/or bend continuously to perform essential job functions.
• Ability to communicate in English, both orally and in writing, with guest