Sr. Software Product Manager, Platforms

If you are a current Chamberlain Group employee, please click here to apply through your Workday account.

This role is within Chamberlain Group's Product Management function. A successful incumbent is expected to (i) Develop, communicate and implement a vision and roadmap for components of the myQ platform including KPIs and success metrics; (ii) lead the process to identify, improve and standardize the myQ platform by understanding market landscape and context and collaborating with cross-functional stakeholders to gain alignment. Education requirements include: Bachelor's Degree in Business, Marketing, Computer Science, Engineering or related field; Experience requirements include: 5+ years in Product Management, Engineering, or in a Product Owner role. 

Essential Duties and Responsibilities

• Develop, communicate and implement a vision and roadmap for one or more product portfolios to

• deliver a best-in-class software experience and achieve and surpass goals and business objectives,

• including user acquisition, engagement, retention, market share, sales and profitability

• Lead the new product development process within our Connected Services team from concept through

• commercialization, including voice of customer research, definition of customer and product requirements, marketing planning and value proposition, and track financial performance

• Deliver flawless user experiences across all customer, partner, and dealer facing products

• Support achievement of full P&L objectives for the business unit, driving profitability, volume growth and

• market share, as well as execution of product and services

• Lead cross-functional collaboration to develop and deliver connected services required for product portfolio; drive the implementation and sustaining of the end user connected experience, including uncovering real-time consumer insights, driving user experience requirements, creating business cases

• or anticipated reach and impact and winning value propositions

• Ensure product portfolio visions and roadmaps support and align with the business unit strategy,including maintaining a clear product roadmap aligned to business goals in the short- and long-term; emphasis should be on fast-paced new product development, sustaining product support and insight

• driven; ensuring software strategy aligns with the hardware and solutions strategy in order to deliver compelling user experiences

• Develop and implement the strategy for their product portfolio, brand, and channels; partner with BU product team, marketing, sales, and customer experience leaders to develop go-to-market strategies to win in targeted customer segments; lead the creation of end-to-end operational plans to drive profitability, grow and scale the business; work cross functionally to ensure achievement of product line objectives

• Serve as a Product Owner leading the development and owning the implementation and sustaining of end user connected experiences, including uncovering real-time consumer insights, driving user experience requirements, creating business cases and winning value propositions, and leading cross-functional development teams

• Advise and assist senior leaders in developing key go-to-market partnerships, including inorganic activities (M&A, licensing, connected service integrations) to support the BU product line growth and connectivity strategy

• Represent the company with major customers, competitors, trade associations, government agencies, professional societies and similar groups

• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.

• Protect Chamberlain Group’s reputation by keeping information confidential. · Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.

• Contribute to the team effort by accomplishing related results and participating on projects as needed.

Minimum Qualifications

Education/Certifications:

• Bachelor's Degree in Business, Marketing, Science, Computer Science, Engineering or related field

Experience:

• 5+ years in Product Management, Engineering, or in a Product Owner role

• Knowledge, Skills, and Abilities:

• Ability to work in Matrix and Agile s