OFFICE COORDINATOR/LEAD WORKER

Job Requisition ID: 47141 
Closing Date: 06/17/2025
​Agency: Department of Children and Family Services
Class Title: OFFICE COORDINATOR - 30025 
Skill Option: None 
Bilingual Option: None
Salary: Anticipated Starting Salary (Eff. 7/1/25) $4,128/ month; Full Salary Range $4,128 - $5,450/ month
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC014
Merit Comp Code: 

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Administrative Secretary.  Under direction, this position will perform technical, administrative secretarial, and office support functions for the Deputy Chief of Staff.  The position will conduct special projects and studies and abstract information and supporting data in preparation for meetings, work projects, and reports.  This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s operations.  DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational skills and strong communication skills.  We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions

• Performs complex technical office support functions for a unit supervisor and professional staff within the Administrative Hearings Unit; enters system commands; keys in documents, including variable information locations; establishes the code for document recall purposes; references appeal information and correspondence; completes redaction of files consistent with applicable rules and statutes; prepares redacted files for mailing; communicates with other units with regard to obtaining complete client files necessary for appeals.
• Receives incoming mail and files, distributing to appropriate staff member; accesses tickler files to determine appropriate distribution; prepares outgoing correspondence for mailing
• Serves as lead worker to clerical staff; assigns the read and edit child abuse reports as part of the appeal process; serves as a group leader to staff engaged in complex clerical work; provides guidance, direction, and training to staff; reviews work of clerical staff; provides input into performance evaluations.
• Serves as training coordinator regarding appeal policies and procedures.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to two years of busine