Digital Experience Consultant II (UI/UX Product Designer)

Salary Range: $70,000 - $160,000

 

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

 

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

 

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

 

Work Designation. Depending on your location within the continental US, this role may be hybrid or remote.

• If you live within 50 miles of the Aflac offices located in Columbus, GA this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. 
• If you live more than 50 miles from the Aflac offices located in Columbus, GA, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

 

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

 

What does it take to be successful in this role?

• Self-starter who is able to work and thrive autonomously 

• Proven ability to manage and lead in an ambiguous environment 

• An eye for detail, highly skilled in problem solving, and an ability to create engaging user experiences 

• Strong communication and organizational skills, with experience collaborating with product managers and developers to deliver solutions that influence user behaviors 

• Advanced proficiency in user experience, interaction, and user interface design for digital tools applications  

• An understanding of the principles of product design, and experience conducting design sprints and/or delivery within an Agile model 

• Experience within uncovering user pain points and opportunities; and prioritizing insights through user experience research discovery and testing 

• Proven ability to work cross functionally across multiple business units, including influencing others without a direct line of reporting 

• Advanced level skills and experience with common user experience design/development/research tools and methodologies (eg Figma, Atlassian, Dovetail, design systems) 

• Advanced level skills and experience with Design Thinking or other User and Human-Centered Design techniques 

• Ability to move between high level conceptual design/vision and the tactical work 

• Build and cultivate strong relationships via teamwork and interpersonal skills, including the ability to communicate effectively with all levels of the organization and the ability to collaborate to reach a common agreement 

• Innovative thinker with the ability to ask powerful questions that open up dialog like "what if”; willingness to try new ideas 

• Engaging and impactful communicator; ability to address a variety of audiences with data-driven messaging that resonates; demonstrated experience influencing senior leadership 

• Experience and knowledge in agency/resource management 

• Familiarity with the insurance industry/benefits administration a plus  

• Willing to travel as needed 

 

Education & Experience Required

• Bachelor’s Degree in Marketing, business administration, computer science or related field
• Six or more years of professional job related experience in digital product design/development or related experience
• Experience with technology or digital delivery

Or an equivalent combination of education and experience

 

Education & Experience Preferred

• Certification in Design Thinking or other human centered design approaches

 

Travel

• Less than or equ