Multifamily Research Manager

Multifamily Research Manager

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Job Description

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Overview 

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.  

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create unique and valuable offerings for our customers. We have continually refined, transformed, and perfected our approach to our business, creating platforms that have become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. 

CoStar is the global leader in commercial real estate information, analytics and news. Commercial Real Estate industry professionals around the globe use CoStar to access the most comprehensive data to make decisions with confidence. CoStar delivers immediate, verified commercial real estate information on over 5.9 million properties across every market.   

The Role 

As a CoStar Multifamily Research Manager, you will be leading a team of Researchers who are responsible for reaching out to key decision makers representing and managing various multifamily properties across the country. CoStar Group’s research contributes to an important segment of our economy, helping businesses attract future renters, plan future construction, and stay ahead in the market. Every day our research is helping our clients make informed investment decisions. Because of the impact our research has on the economy, CoStar Group’s benefits and salaries lead the industry. 

Responsibilities 

• Lead a team of 10 plus Multifamily Researchers dedicated to delivering comprehensive market coverage of accurate and complete information to CoStar clients 

• Ensure continuous delivery of timely, comprehensive, and accurate information whilst providing CoStar clients with the highest standard of customer service 

• Conduct regular call evaluations, training, and mentoring sessions with your team. Coaching and guiding your team to produce meaningful telephone interactions consisting of effective questioning, listening, probing, and sharing of information 

• Coach, mentor, and develop team members through individual development plans tailored to skills, competency, and career development that results in a center of excellence 

• Prepare quarterly plans outlining planned improvements in data coverage/depth, relationships, and talent management initiatives 

• Investigate information resources of the assigned work to ensure all data sources are researched; information is captured, inputted, and published in a timely manner and to the highest quality standards 

Basic Qualifications 

We expect external applicants to have the following education/experience combination: 

• Bachelors’ degree completed from an accredited, not for profit, in-person university or college

• 2+ years of experience managing a team of 6 or more individuals 

• 2+ years of experience in a professional, corporate environment. Preferably within CRE, Multifamily Management, or another related field

• A track record of commitment to prior employers

• Microsoft Office 365 experience required

• Microsoft Excel experience required

• Flexibility to work all time zone shifts

We expect internal applicants to have the following education/experience combination: 

• Bachelors’ degree required coupled with 2+ years Commercial Real Estate experience 

• Currently a Senior or Principal Researcher with at least 6 months in the role

• Good standing with corrective action

• Flexibility to work all time zone shifts 

Preferred Qualifications 

• Demonstrated interest and/or experience in the commercial real estate industry 

• Experience with creating effective KPIs and meeting performance metrics, being results-oriented 

• Leadership and management skills, including the ability to prioritize and control workload of a team, coaching, and mentoring on professional development