Workday Strategic Delivery Leader - North America Virtual

Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.

With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.

It’s why we’re so driven to connect passion with purpose. Our team’s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.

To learn more about us, visit stradaglobal.com

The Workday Strategic Delivery Leader is responsible for managing and leading a high-performing team of Workday technical consultants with a focus on innovation and product strategies spanning Workday Extend, Workday Prism, data conversion, and reporting, including the use of AI within these toolsets. The Workday Strategic Delivery Leader serves as a people leader, overseeing the operations of multiple technical teams with focuses on building innovative solutions, promoting employee engagement, and driving efficiency and profitability. Providing key input to the practice strategy and vision, the Workday Strategic Delivery Leader has primary accountability to understanding market trends and client and colleague needs to drive practice profitability by strategically identifying innovative solutions, supporting sales in revenue generating opportunities, and creating modern and optimized delivery models.  This role is responsible for collaborating across the globe to create a consistent approach to delivery, including the education and support necessary for empowering their teams to be successful. 

The Role

As a vital member of the leadership team, the Workday Strategic Delivery Leader collaborates closely with business leaders to shape and execute strategic goals. Their responsibilities include:

Strategic Vision and Execution:

• Define and coordinate delivery models, methodologies, and processes aligned with market trends and client needs.
• Build a products mindset within the organization, vetting ideas from team members and cultivating those with commercial potential.
• Collaborate with the Workday Innovation Market & Strategy Leader as well as Sales, and Delivery team to develop effective Workday Technology go-to-market strategies, including product positioning and education materials.

Market Insights and Innovation:

• Understand market drivers and trends to optimize revenue and profitability.
• Focus on innovation, delivery efficiency, automation, and methodology enhancements.
• Iterate on delivery solutions based on customer insights, KPIs, and market adjustments, ensuring continuous improvement.

Client-Centric Approach:

• Foster a client consulting mindset within the team to drive growth in client relationships and achieving client outcomes.

Sales Alignment:

• Collaborate with Sales & Solutions teams to drive revenue.
• Creatively model delivery efforts and engage in client conversations about our strategy.

Profitability Maximization:

• Implement appropriate delivery models and leverage global resources – support ways of working offshore, global standardization and best practices, and global methodology.
• Align hiring strategy with profitability targets, practice needs, and revenue forecasts.

Client Engagement and Workday Expertise:

• Speak to clients about Workday trends and Strada best practices.
• Provide input to overall practice strategy and lead vision-aligned initiatives.
• Serve as Executive Sponsor on engagements needing additional governance and strategic support.

Colleague Development and Leadership:

• Create an engaging environment focused on delivery experience.
• Support continuous growth and effective coaching for future leaders.
• Champion global product and process education for effective client consultations.
• Develops and cascades appropriate goals and OKRs that align to the overall strategic direction and vision.
• Manage job requisitions,