At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. 

Careers that Change Lives

The Senior Program Manager - Communications Operations manages the workflow, processes, and execution of communications initiatives for the operating unit, with elevated responsibility for strategic oversight and cross-functional leadership. Reporting to the Director of Communications, this part time role (32 hrs) is pivotal in driving alignment with business strategy, leading multiple – often competing – initiatives and projects, and ensuring the overall success of communications programs across the organization.

Responsibilities may include the following and other duties may be assigned.

• Strategic Planning: Establish program objectives, timelines, milestones, and budgets for communications initiatives. Recommend and implement new policies and procedures to enhance program management.

• Cross-Functional & Stakeholder Management: Serve as the operational liaison between communications and other functions (such as Marketing, Digital, Clinical, R&D, and Design), influencing and negotiating objectives and execution plans. Build and maintain strong relationships with both internal and external partners.

• Performance Tracking & Technical Insights: Track, analyze, and report on the impact and ROI of communications campaigns. Leverage advanced data-driven insights to provide strategic recommendations, continuously improving content effectiveness and the overall communications strategy.

• Process Optimization & Innovation: Develop, refine, and scale operational processes, SOPs, and workflows for content creation, review, and distribution to improve efficiency and quality. Champion continuous improvement initiatives, introducing innovative practices and technologies.

• Content Calendar Management: Own and maintain the master content calendar, ensuring all projects that fall within communications are planned, approved, and published on schedule and are aligned to other programs, such as Marketing.

• Altaviva PR operations: Establish process to manage first-cases that can be leveraged for PR opportunities. Interface with cross-functional partners to gather appropriate information needed to ensure all Altaviva patients who express interest in internal and external communications opportunities are managed appropriately. (multiple stakeholders across Marketing, PR, and Sales)

• Autonomy & Organizational Impact: Operate independently with a high degree of autonomy, proactively identifying opportunities and implementing solutions that have a broad and lasting impact across the organization.

• Communication, Influence & Problem-Solving: Engage at the highest levels of the organization, managing up to senior leaders and collaborating across teams to influence outcomes, negotiate priorities, and resolve complex challenges. Demonstrate a high level of interpersonal understanding, fostering consensus and driving initiatives forward.

Must Have: Minimum Requirements

• Bachelor's Degree

• Minimum of 7 years of relevant experience, or advanced degree with a minimum of 5 years relevant experience

Nice to Have

• Broad management experience leading project teams in multiple job areas.

• Mastery of communications, digital marketing, content strategy, and analytics.

• Advanced organizational, project management, and leadership skills.

• Demonstrated expertise in analyzing campaign performance and providing actionable insights to senior leadership and cross-functional teams.

• Comfortable engaging with executive leadership and managing up.

• Experience in developing and managing operational processes and strategic programs.

• Offers strategic insights and recommendations to support diverse stakeholder needs.

• Understands stakeholder roles and resource alignment within project teams.

• Ability to travel occasionally for strategic business engagements as needed.

Physical Job Requirem