Senior Associate, Business Operations

Job Description:

About Our Organization:

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile, and live events. Dow Jones has produced unrivaled quality content for more than 125 years and today has one of the world's largest news gathering operations globally. It produces leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Factiva, Barron's, MarketWatch, Financial News, DJX, Dow Jones Risk & Compliance, Dow Jones Newswires, and Dow Jones VentureSource. Dow Jones is a division of News Corp (NASDAQ: NWS, NWSA; ASX: NWS, NWSLV).

About the Role

We are looking for a motivated Senior Associate, Business Operations to help keep the Office of the CEO (OCEO) running smoothly and ensure day-to-day projects and operations stay on track. This early-career role is perfect for someone eager to learn how a complex organization functions while building practical skills in coordinating initiatives, supporting leadership decision-making, and improving day-to-day processes.

You'll report to the Deputy Chief of Staff and collaborate with the broader Chief of Staff team to ensure team workstreams run efficiently, priorities are aligned, and important initiatives move forward. You will be based in our New York City office five days a week.

The successful candidate will combine strong organizational skills with analytical curiosity, comfort using technology, and a genuine enthusiasm for making things work better. You'll flex comfortably between administrative and analytical tasks — from maintaining team tools and tracking deliverables to building dashboards, synthesizing insights, and supporting project execution.

You Will:

• Operational Coordination & Project Support
  • Support the OCEO in coordinating meetings, tracking follow-ups, and maintaining alignment across workstreams and deliverables.
  • Manage project tracking systems (e.g., Wrike) and ensure up-to-date reporting on progress, dependencies, and timelines.
  • Prepare meeting materials, summaries, and action trackers to facilitate effective decision-making and follow-through.
  • Create and maintain key databases and documentation, ensuring accuracy, version control, and accessibility.
  Reporting, Analytics & Tools Management
  • Generate reports on business and team performance based on key metrics.
  • Maintain contact database: ensure client records are accurately entered and up-to-date in the team's database.
  • Drive adoption and effective use of productivity and collaboration tools (e.g., Wrike, Google Workspace, Slack).
  • Act as a resource for data management and visualization, helping the team present insights clearly and effectively.
  • Champion the responsible use of AI tools to enhance efficiency to streamline team and company processes
  Communication & Collaboration
  • Draft internal memos, project updates, and presentation materials for leadership review.
  • Support coordination across departments and stakeholders, ensuring smooth communication and follow-through.
  • Build positive working relationships with cross-functional partners to ensure information flow and alignment.
  Continuous Improvement & Innovation
  • Identify opportunities to simplify workflows and improve efficiency through automation or process redesign.
  • Bring a proactive, "can-do" mindset to problem solving by anticipating needs and offering thoughtful solutions.
  • Support ad-hoc strategic or operational initiatives as assigned by the Chief of Staff team.

You Have:

• Willingness to be onsite in the NYC office 5 days per week
• 2-4 years of professional experience in consulting, business operations, project coordination, or a related field (internships or corporate rotational programs are also considered).
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously.
• Proficiency in Google Workspace and familiarity with tools such as Wrike, Salesforce, or similar project management systems.
• Solid analytical skills: comfortable with data, reporting, and building clear visuals for non-technical audiences.
• Excellent written and verbal communication, including the ability to prepare concise summaries and professional presentations.
• A collaborative mindset with the confidence to work independently and suggest improvements.
• Curiosity about how large organizations operate and enthusiasm for learning.

Our Benefits

• Comprehensive Healthcare Plans
• Paid Time Off
• Ret