About the role
<h1 data-pm-slice="1 1 []">About AlayaCare</h1> <p class="wnfdntf _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career.</p> <h1>About the Role</h1> <p class="wnfdntf _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">We’re looking for a Technical Services Specialist, Data Migration to join our Technical Services team. In this role, you will work directly with customers and internal partners to support successful data migration outcomes as part of the implementation journey. You will serve as a key technical resource on migration projects, helping clients map data from legacy systems into AlayaCare, validate accuracy, troubleshoot issues, and move projects forward with confidence.</p> <p class="wnfdntf _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">This role is highly cross-functional and client-facing. You will collaborate closely with teams across Sales, Product, Support, Professional Services, and Data Engineering while providing strategic and tactical guidance to customers on data migration, reporting, and integration-related needs.</p> <h1>What You’ll Do</h1> <ul> <li> <p class="wnfdntf _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Lead and support data migration workstreams for customer implementations, acting as a primary technical resource on medium and larger projects and supporting smaller migrations as needed.</p> </li> <li> <p class="wnfdntf _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Partner with customers to map data from legacy systems into AlayaCare and help define a practical migration approach.</p> </li> <li> <p class="wnfdntf _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Develop testing plans, run sample data, and validate mapping accuracy before deployment.</p> </li> <li> <p class="wnfdntf _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Facilitate client-facing and internal meetings, answer technical questions, and provide recommendations related to data migration, custom reporting, SQL queries, Excel reporting, APIs, and flat file integrations.</p> </li> <li> <p class="wnfdntf _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Gather, summarize, and document customer data requirements and current-state processes.</p> </li> <li> <p class="wnfdntf _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Identify