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Ophthalmic Assistant Certified
Mass General BrighamUnited Statesfull_timeVerifiedPosted 7 Jul 2026
About the role
Site: Massachusetts Eye and Ear Infirmary
Under the direction of the Director of Clinical Operations, Clinical Manager, and Lead Technicians, the Ophthalmic Assistant provides clinical and administrative support to ensure efficient patient care within the outpatient ophthalmology clinic. This role works closely with ophthalmologists, orthoptists, residents, and other members of the care team to support high-quality patient care, maintain clinical spaces, and contribute to a positive patient experience.
Essential Responsibilities
-Prepare patients for examinations, diagnostic testing, and clinical procedures.
-Obtain and document patient history, including chief eye complaint, current eye medications, and relevant ocular and medical history.
-Coordinate patient flow throughout the clinic to help ensure timely and efficient care.
-Perform ophthalmic testing, including color vision and glare/brightness assessments.
-Prepare, stock, and maintain examination rooms, equipment, and clinical supplies.
-Follow established infection prevention and control policies and procedures.
-Accurately document patient information in the electronic health record.
-Adhere to organizational policies, professional standards, and all applicable federal, state, local, and accreditation requirements.
-Collaborate with physicians and the interdisciplinary care team to support safe, efficient, and patient-centered care.Onsite243-245 Charles Street40RegularDay (United States of America)
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Position SummaryUnder the direction of the Director of Clinical Operations, Clinical Manager, and Lead Technicians, the Ophthalmic Assistant provides clinical and administrative support to ensure efficient patient care within the outpatient ophthalmology clinic. This role works closely with ophthalmologists, orthoptists, residents, and other members of the care team to support high-quality patient care, maintain clinical spaces, and contribute to a positive patient experience.
Essential Responsibilities
-Prepare patients for examinations, diagnostic testing, and clinical procedures.
-Obtain and document patient history, including chief eye complaint, current eye medications, and relevant ocular and medical history.
-Coordinate patient flow throughout the clinic to help ensure timely and efficient care.
-Perform ophthalmic testing, including color vision and glare/brightness assessments.
-Prepare, stock, and maintain examination rooms, equipment, and clinical supplies.
-Follow established infection prevention and control policies and procedures.
-Accurately document patient information in the electronic health record.
-Adhere to organizational policies, professional standards, and all applicable federal, state, local, and accreditation requirements.
-Collaborate with physicians and the interdisciplinary care team to support safe, efficient, and patient-centered care.
Qualifications
Education
- High School Diploma or equivalent required.
- Experience may not be substituted for the required education.
Licenses & Certifications
- Certified Ophthalmic Assistant (COA) certification through the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) required.
Experience
- 0–1 year of experience as an Ophthalmic Assistant in a supervised clinical setting preferred.
Knowledge, Skills & Abilities
- Knowledge of ophthalmic and medical terminology.
- Strong interpersonal, patient service, and communication skills.
- Ability to follow verbal and written instructions accurately.
- Ability to work collaboratively and adapt to changing priorities in a fast-paced clinical environment.
- Strong critical thinking, problem-solving, and organizational skills.
- Ability to remain motivated and maintain a positive, professional approach when managing challenges.
- Proficiency with Microsoft Office Suite, Adobe Acrobat DC, and electronic health record (EHR) systems.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
- /Hourly
Grade
4
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