Director, Revenue Operations

About Versapay 🚀
Versapay is the leader in Collaborative Accounts Receivable. The Versapay Collaborative AR Network is the first solution that empowers the genius of teams by bridging the gap between suppliers and buyers through a shared, digital experience. Versapay’s accounts receivable (AR) automation solutions and next-generation B2B payments network make billing and payments easier for enterprises, increasing efficiencies, accelerating cash flow, and dramatically improving the customer experience. 
Founded in 2006, the company has grown into a global network of 9,000+ clients and 1,000,000+ users handling 40+ million new invoices and driving $60+ billion in global payment volume annually. Versapay goes beyond traditional AR automation to deliver customer-driven experiences. The results? Versapay’s clients benefit from improved payment times and stronger customer relationships with an over 80% portal adoption rate. 
Owned by Great Hill Partners, Versapay is based in Toronto with offices in Atlanta and Miami.
Think you might be the next Veep to join? Read on!!
Our Values ⭐️ We obsess over our customers. ⭐️ We help each other. ⭐️ We embrace diversity. ⭐️ We find better ways. ⭐️ We get things done. ⭐️ We own it. 

How You'll Make an Impact Here- And On Your Career!
You will be a leader in our growing Revenue Operations team supporting revenue growth by driving operational efficiency across our Sales, Marketing and Customer Success teams. You will work proactively to create the conditions for our go-to-market team that will drive increased revenue growth through the implementation of process, data and tools. You will work at a strategic level to identify opportunities that will improve operations across functions and work at a tactical level, optimizing the systems and tools in place to accurately measure go-to-market success. This role is for a strategic leader who works closely with teams to understand their business, help them solve business challenges and deliver meaningful insights for them to make better decisions.

What You'll Do:

• Work closely with the Head of Revenue Operations and Chief Revenue Officer to ensure that the company’s Sales, Marketing and Customer Success teams have the data, processes, and tools required to operate at their best.
• Be the Subject Matter Expert of the Sales & Customer Success tech stack including managing the systems/tools budget, working with teams to understand needed updates and improvements to support the business, finding ways to better optimize, and ensuring data from tools is structured in the right way to enhance data insights and reporting.
• Setup the overall framework of what is important to measure given the business drivers and determine the proper systems required to deliver upon that vision.
• Identify and implement tools necessary to build out a structured marketing and sales process.
• Design the architecture required to put data elements from multiple tools and other data sources together into cohesive datasets.
• Identify proper tools and frequency for delivery of the reporting/analysis.
• Deliver accurate reporting that gives a clear picture of our go-to-market funnel and do so in an accurate and timely fashion.
• Provide the insights necessary to optimize Incentive Compensation, Territory Planning, Quota Allocation, Pricing Deal Desk, and Sales Training
• Utilize trend data to forecast future results, build lead scoring models and conduct scenario analysis 
• Design and Implement recognition programs.
• Review and keep commission plans current.
• Analyze the go-to-market funnel and proactively provide insights on changes as well as recommended actions to improve performance.
• Provide trend reporting for the GTM teams on performance, consistently finding opportunities for growth.
• Support enablement efforts to help drive improvement across the sales team.

What You'll Bring to the Team:

• 10+ years of experience working within a Revenue Operations function with a middle-market/enterprise sales cycle.
• Prior Software, SaaS, Technology or Subscription-based company experience required; PE-backed experience a plus.
• Outstanding analytical skills – very comfortable working with and analyzing large data sets.
• Extensive experience with a B2B SaaS marketing funnel and connecting top of funnel activity to pipeline generation and revenue.
• Ability to analyze data and identify trends and breaking points within processes and willingness to highlight these to cross-functional partners.
• Extensive experience working in Salesforce.com and optimizing for sales efficiency.
• Experience working across key tools in a typical sales and marketing tech stack (Salesforce.com, Pardot/Marketo/