Sales Development Representative

Description

Do you thrive in a fast-paced environment where innovation meets results? Are you passionate about helping businesses reach their full potential? Workiz is the place for you!

As a trailblazing SaaS company in the field service industry, we're at the forefront of change, driving success in one of today's most resilient and rewarding sectors. Our all-in-one platform empowers field and home service businesses with tools to streamline scheduling, dispatching, invoicing, and customer communication – all in one place.

We’re looking for talented individuals who are excited to join our mission of making field service a breeze. Here is a glimpse into what it means to be a part of the Workiz team: 

Collaborative Environment: We nurture a culture of collaboration and support, where ideas are highly valued, and teamwork is fundamental.

Dynamic Growth: Join a company on the fast track, experiencing exhilarating growth, perpetually evolving, and driving change.

Impactful Contributions: Witness the direct impact of your efforts on the success of our customers and the advancement of field service business management. At the end of the day, it’s all about the people. Our customers are at the heart of everything we do.

Who we need

You're a strategic and adaptable communicator, you build strong relationships and leverage insightful analysis to solve complex challenges. Your entrepreneurial spirit and process-driven approach allow you to rapidly implement solutions and drive sustainable growth.

You have a strong understanding of qualification processes and know how to motivate and inspire potential customers to schedule and show up to meetings with AEs. You are a quick learner and love to receive coaching and apply it immediately. You are well organized and know how to prioritize your day to handle a full workload. You enjoy a fast-paced, start-up environment and like to contribute your feedback to make a difference.

Responsibilities

• Calling (100+ calls a day, click to dial), emailing, and chatting with Trial leads to generate curiosity and intrigue, leading to proper qualification and scheduling with our Account Executives
• Nurturing free-use customers long-term until they are ready to grow into our paid solutions
• Reaching out to Nurtured, Closed Lost, and Churned customers to spark new interest
• Keeping great notes in the CRM and sharing feedback with leadership to guide strategy
• Following up on no-shows to get them back on the calendar
• Joining AE calls you set as part of your development to the next role
• Creating instant meetings when both the prospect and an AE are immediately available

This is a hybrid role working Tues, Wed and Thurs in our Austin office and Mon and Fri working remote.

Requirements

Minimum Qualifications:

• HS Diploma/GED 
• 1-2 years SDR experience (Inbound or Outbound)
• Exposure to SaaS, UCaaS, Digital Marketing, or other similar solutions
• Able to adhere to best practices in time management and organization
• Proven ability to influence prospects over email, phone, or chat
• Solid time management and multi-tasking skills
• Excellent verbal and written communication skills
• Experience working with SMBs
• Comfortable navigating a CRM and dialing platforms
• Strong desire and ability to move up within a sales organization

Bonus Points:

• AE/CS/AM experience
• SaaS experience (especially non-commodities)
• Service industry experience (sold to, employed by)
• Sales awards and recognition
• HubSpot proficiency
• Start up experience
• Experience in the field service industry (HVAC, Plumbing, Locksmith, Construction, etc…)

Our Tech Stack

Why Join Workiz?

We focus on empowering our team members, valuing each as a long-term investment. Emphasizing the importance of ongoing growth, we are dedicated to nurturing and training individuals, enabling them to exceed expectations in both skills and responsibilities. 

Why You’ll Love Being a Workizer:

Fuel your passion (and have a blast doing it!): You won't just use a product you believe in, you'll work alongside a team that makes every day exciting!

Speak your mind! At Workiz, there are no bad ideas. We thrive on diversity of thought and love to see innovation take flight.

Celebrate the culture: Our team is a vibrant mix of backgrounds and experiences. Embrace the richness and learn from each other.

Work-life balance: Find your perfect rhythm with our hybrid model - 3 days on-site and 2 days remote working.

We take our work seriously, but