Senior Business Development Manager (m/f/d)

As Senior Business Development Manager, your primary responsibility is to drive new business and grow revenue by acquiring and managing retail &amp; ecommerce clients who need fast, reliable, and integrated shipping solutions. You will play a key role in expanding Shipcloud's presence in the market, building long-term relationships with high-profile ecommerce businesses, and influencing the future of parcel logistics.<strong>Your Impact</strong><br/><ul><li>You will directly contribute to Shipcloud's growth and market leadership across Europe.</li><li>Your expertise and relationships will help establish strategic partnerships that fuel long-term business success.</li><li>By identifying and solving client pain points, you will improve ecommerce operations for retailers and drive higher customer satisfaction.</li><li>Your proactive approach will help shape and improve our sales processes, contributing to the transformation of our organization.</li></ul><strong>Key Responsibilities:</strong><br/><ul><li>Identify and acquire new ecommerce and retail clients across Benelux / Germany.</li><li>Build, manage, and grow a strong sales pipeline through outbound prospecting, networking, and partnerships.</li><li>Conduct consultative sales conversations to uncover client needs and tailor solutions.</li><li>Present and demo Shipcloud's platform.</li><li>Negotiate contracts and close deals that drive revenue growth.</li><li>Collaborate closely with Marketing, Product, and Operations to ensure client success.</li><li>Act as a trusted logistics advisor to ecommerce businesses, understanding their delivery, returns, and customer experience challenges.</li></ul><ul><li>5+ years of B2B sales experience in SaaS, shipping, or logistics services, ideally selling into ecommerce businesses.</li><li>Large professional network within the ecommerce and fulfilment space.</li><li>Deep understanding of ecommerce operations: checkout, delivery expectations, returns management, and customer behavior.</li><li>Familiar with ecommerce platforms (Shopify, WooCommerce, Magento, PrestaShop, etc.).</li><li>Skilled in consultative selling and problem-solving.</li><li>Strong technical understanding to demo platforms and explain integrations.</li><li>Strong pipeline management skills.</li><li>Comfortable with outbound prospecting: LinkedIn, email outreach, cold calling.</li><li>Entrepreneurial mindset, highly driven by growth, results, and customer satisfaction.</li><li>Fluent in Dutch/German; proficient in English.</li></ul><ul><li>Be part of a dynamic, fast-growing organization in transformation.</li><li>Take ownership and help build processes that drive real change.</li><li>Work with an international team passionate about logistics, ecommerce, and technology.</li><li>Attractive compensation, bonuses, and growth opportunities.</li></ul>Peer Borgmann<br/>Head of Business development