Clinical Practice Manager - FT
Pioneer Human ServicesAbout the role
If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services!
We are currently looking for a Clinical Practice Manager with a passion for human services. This is an exciting opportunity to be involved with an organization focused on racial justice, second opportunities, diversity, equity and inclusion.
WHO WE ARE
We empower justice-involved individuals to overcome adversity and reach their full potential.
For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 50+ locations across Washington state that provides a chance for change to over 3,000 people on any given day.
SUMMARY
Under the administrative supervision of the Regional Director and the clinical direction of the Director of Clinical Practices & Strategic Initiatives, the Clinical Practice Manager is responsible for the overall management, program integrity, planning, coordination, program auditing, clinical management, customer relations and other administrative functions at identified locations.
This position supervises managers, supervisor and provides Clinical Supervision to all Behavioral Health Clinicians, Peer Support Specialists, and other clinical services staff. WAC 246-341-0200 defines "Clinical supervision" as regular and periodic activities performed by an appropriate level of professional for clinical staff. Clinical supervision includes review of assessment, diagnostic formulation, treatment planning, progress toward continuation of services, authorization of care, and the direct observation of the delivery of clinical care.
PHS provides trauma informed services, by providing a strong recovery, wellness, and hopeful environment utilizing compassion and empathy and Fostering a culture of collaboration, peer consultation and a commitment to the recovery of all.
This position supports the Residential Services Division of Pioneer Human Services by ensuring the provision of quality and cost-effective behavioral health services.
WHAT YOU'LL DO
Program Oversight and Service Delivery
- Provides evidence-based and /or promising services through counseling, problem-solving and case management services based upon identified treatment needs specified in the client’s Individual Service Plan and in accordance with agency policy, incumbent’s education, training and certification.
- Diagnoses Mental Health disorders in accordance with the most recently published Diagnostic and Statistical Manual (e.g. DSM-5) and ASAM requirements
- Conducts and approves Admission/Discharges.
- Oversees the assessment of the appropriateness of all clients in program.
- Compliance with treatment documentation and filing requirements according to WAC, agency, and funder policies.
- Ensures complete and accurate documentation of all activities including, but not limited to: case files and records, progress notes, case plans, reports, case summaries and billing information on a professional, self-directed basis.
- Supervises the intake assessment process.
- Supervises all discharge and continuing care planning procedures.
- Provides direct treatment services to clients in accordance with WAC regulations, accreditation, and or contracting entities.
- Oversees the design and provision of all educational, therapeutic, and case management services.
- Monitors treatment and continuing care-planning system.
- Supervises and monitors the delivery of services by contract agencies.
- De-escalate on-site crisis.
- Interacts and corresponds with in-house treatment team and staff, community partners, as needed, in support of treatment.
- Participation in regular on-call rotation to provide 24-hour crisis coverage (both on the phone and in-person)
- Provides information presentations to enhance program image and further integrate the program within the community-at-large.
Fiscal Responsibility
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