Senior Coordinator, Business Operations

Summary

The Department of Surgery is seeking a Senior Coordinator, Business Operations in a team-based clinical office setting with primary responsibilities for providing administrative support to clinical faculty and the clinical operations. The administrative support to faculty includes credentialing, faculty onboarding, document and presentation preparation, assisting with travel and expense reporting, and academic functions. The administrative support for clinical operations includes scheduling daily activities, phone assignments, routing of calls and information gathering and distribution, and assisting with the recruitment and onboarding of faculty. The position requires a person able to perform well within a team environment and with a willingness to assist a team member when needed.

 

Current BCM employees eligible to transfer are encouraged to apply.

Job Duties

Performs advanced administrative and coordination duties to support effective and efficient operations within the clinical office setting to achieve the Department's mission and goals in its clinical, education, and research missions.

50% - Administrative Coordination and Support

•    Provides administrative coordination to assigned faculty, resident trainees and administration staff to include: Award Letters from Faculty on letterhead & Flu Attestations. Texas Medical Board (TMB) and Drug Enforcement Administration DEA (reminders sent to Faculty home address),. Epic Reports for productivity, Purchasing, including preparation and processing of purchase orders, Parking, Travel Arrangements, Travel / Expense Reporting in Concur, CME / CEU Balances.
•    Prepares meeting agendas, takes meeting minutes and draft meeting minutes.
•    Routes messages, maintains appropriate contact lists, coordinates faculty calendars with other Coordinators in the department and with affiliated hospital coordinators.
•    Obtains necessary signatures on vital documents and deliver to appropriate personnel.
•    Orders office supplies, files, faxes, types correspondence for faculty, checks the mail at McNair 6th Floor mailroom, maintains office equipment in functioning order, generates a work order through Citrix Portal, processes BCM, BSLMC, Harris Health Org or TCH Telecom and IT requests, when necessary.
•    Supports multiple functions in the clinical scheduling software (e.g., QGenda).
•    Calendars scheduling and maintenance.

 

30% - Credentialing Support

•    Provides credentialing support of new faculty providers and locum tenens / temporary providers.
•    Responsible for assigned faculty by coordinating, monitoring and maintaining up to date recredentialing re- appointments in the department.
•    Prepares credentialing file for completion and presentation for Medical Staff Services Committee.
•    Generates case logs.
•    Provides re-appointment support in file completion within time period allotted.
•    Replies to inquiries from providers or affiliated Hospitals and Medical Staff Services departments.
•    Coordinates with internal and external staff in resolving credentialing issues that may arise.
•    Ensures all credentialing documents are uploaded to BCM Box or OneNote file sharing.
•    Performs other support tasks for credentialing, as needed or assigned.

 

10% - Faculty Recruitment and Onboarding

•    Assists in the coordination of new department and divisional medical staff recruitment.

 

10% - Academic

•    Assists faculty by pulling articles when working on book chapters or publishing articles.
•    Ensures evaluations are sent to eValue.
•    Maintains resource files for medical students.
•    Provides tours to medical students.
•    Generates a schedule for 2 and 4 week rotating medical students.
•    Assists faculty or students with requests.
•    Maintains quarterly aRVU reporting.

Minimum Qualifications

• High School diploma or GED.
• Four years of relevant experience.

Preferred Qualifications

• Bachelor's degree.
• Proficiency in Microsoft Word, PowerPoint, and Excel.
• Communications and writing experience.
• Experience working in an academic medicine environment.

 

 

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

 

 

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