Principal Product Manager (Strata Cloud Manager Platform)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Description

Your Career

As a Product Manager focused on SAAS Platform for network security management, your primary
responsibility is to understand customer problems, conceptualize product capabilities to address user pain
points, gather feedback from customers and partners, and provide directions for building features that
simplify the life of Network Security Admin’s day to day operations. You will collaborate closely with
cross-functional teams including engineering, user experience, marketing, sales, and customer support to
drive the product roadmap and ensure the successful delivery of solutions to meet market demands.

Your Impact

•  Develop and maintain a comprehensive product strategy for simplifying the onboarding flows for cloud security and firewall products. Define short-term and long-term goals aligned with business objectives and market trends.

•  Understand customer problems and use cases intimately. Collaborate with customers, sales teams, and internal stakeholders to gather requirements for new features and enhancements.

• Clearly define user stories, acceptance criteria, and success metrics to guide development efforts.

•  Own the vision, roadmap and requirements for your features. Create and manage the product roadmap, outlining key features, enhancements for the SaaS platform offering around activation, onboarding, identity and access management and platform scaling. Balance priorities of features based on customer feedback, market trends, and business priorities.

•  Collaborate with UX, engineering and other product team members to deliver high-quality products that solve customer problems with a differentiated, automated and optimized approach.

•  Work closely with engineering teams to translate product requirements into actionabledevelopment plans. Provide clear direction and guidance throughout the development lifecycle, ensuring timely delivery of high-quality features.

•  Engage with the product marketing team and help them develop compelling messaging, impactful sales tools and marketing content to support sales and field marketing teams

•  Interact with customers, partners and sales engineering teams in different forums to gather feedback and evangelize the product. Act as the voice of the customer within the organization, gathering feedback and insights to continuously improve product offerings. Monitor customer satisfaction metrics and prioritize initiatives to address customer pain points.

•  Define key performance indicators (KPIs) and metrics to track the success of visibility and monitoring features. Analyze data and performance metrics to identify areas for optimization and improvement.

•  Conduct thorough market research and competitive analysis to identify customer needs, industry trends, and competitive offerings. Use insights gathered to inform product development priorities and strategies.

•  Collaborate with technical marketing, sales engineering and technical support teams to enable sales and train the field teams, gather feedback during betas and help with escalations.

Qualifications

Your Experience 

● BS/MS or equivalent experience or equivalent military experience required

● Strong desire to take ownership of the full product lifecycle

● 8+ years in product management experience

● Must have experience in one or more areas - Networking, Network Management, Network

Security, Next Generation Firewalls

● Hands-on experience in managing devices from onboarding to decommissioning and prior

experience in building SaaS products, driving IT operational efficiency is a plus

● Strong and proven (written and verbal) communication and presentation skills in leading and

contributing to cross-functional teams

● Experience in fast-paced environments with overlapping projects/deliverables

● Proven analytical and problem-solving skills required with the