HPC - Senior Data Center Technician (Supervisory)
IRENAbout the role
Description
Job Type: Full-Time l Location: Childress,TX l Department: Operations l Reporting to: Lead Data Center Technician | Work Location Type: #onsite
IREN is a leading AI Cloud Service Provider, delivering large-scale GPU clusters for AI training and inference. IREN’s vertically integrated platform is underpinned by its expansive portfolio of grid-connected land and data centers in renewable-rich regions across the U.S. and Canada.
A Senior Data Center Technician is a highly skilled professional responsible for overseeing the operational integrity and performance of data center infrastructure. This role involves advanced troubleshooting, technical leadership in complex hardware and network installations, coordination of change control activities, and mentorship of junior staff. The Senior Technician plays a critical role in maintaining uptime, optimization system performance, and ensuring compliance with security and safety protocols. The position requires strong technical expertise, initiative, and the ability to work independently in high-pressure environments. This opportunity will have a rotational schedule with a premium rate.With 100% renewable energy, we build, own and operate our data centers and take pride in being at the forefront of sustainable solutions for the ever-evolving applications of high performance compute. We belive that human progress is invaluable, but it should be done in the right way - responsibly, sustainably and having a positive impact on the communities we operate in.
Responsibilities
The Senior Data Center Technician will focus on the following as well as other job-related duties and/or projects as assigned.
- Lead the deployment, configuration, and maintenance of GPU servers, compute nodes, storage arrays, and network hardware in a liquid-to-chip data center environment.
- Perform advanced diagnostics and root cause analysis for high-impact hardware and connectivity issues.
- Coordinate infrastructure changes, migrations, and upgrades across multi-site or large-scale environments.
- Monitor and analyse power, cooling, and environmental systems; escalate and resolve complex facility-related issues.
- Ensure data center best practices are followed in areas such as cable management, access control, and documentation.
- Maintain and improve operational processes; identify opportunities for automation or workflow optimization.
- Serve as a primary escalation point and mentor for junior and mid-level technicians.
- Collaborate with engineering and project management teams to plan and implement technical solutions.
- Build and manage relationships with upstream partners and vendors to effectively manage tasks such as vendor ticket & requests and warranty work.
Key Attributes:
- Technically inquisitive and enjoys tinkering with computer technology
- Effectively self serves work tasks, manages priorities, and mentors junior staff.
- Quickly resolves high-impact issues with minimal supervision.
- Ensure consistency, compliance, and operational efficiency through strong documentation execution.
- Anticipates system needs, proposes improvements, and supports long-term infrastructure planning.
Requirements
- Expert-level knowledge of server and network hardware from major vendors (e.g., Dell, SMC, Cisco, HP, Juniper), with hands-on experience replacing components.
- Advanced understanding of data center infrastructure, including structured cabling, PDUs, CRAC units, and UPS systems. Experience with liquid-to-chip cooling systems including CDUs and RDHx units is strongly preferred.
- High level of proficiency with fiber testing equipment (OTDR), cleaning fiber termination points, patching, media converters, and optical receivers.
- Proficiency with asset management, monitoring platforms, and remote hands tools.
- Familiarity with virtualization platforms, cloud infrastr
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