Lead, Engineering

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

The CRM Tech team is at the heart of our Sales and Go-to-Market transformations. As key contributors to driving business growth, the team designs, develops, and maintains a range of critical sales technologies, with Salesforce at the core. We are focused on optimizing and integrating systems that empower sales, Finance, Legal and Professional teams, streamline processes, and enhance customer engagement. Join us to be part of an innovative, dynamic group that plays a crucial role in shaping our sales strategies and achieving our business objectives. Ideal candidates would have deep knowledge of Quote to Cash capabilities within the Salesforce.com ecosystem including vendor products integrating with Salesforce.com.

This role will be based remotely in New York, NY

You’ll spend your time deeply understanding business problems, working with your team to develop hypotheses, and validating them with creative product solutions. You will own a roadmap that will influence change several years out and your contributions will drive top line growth and efficiency gains across our entire business.

Responsibilities:  

As the Senior Product Manager of CRM TechOps at MongoDB, you will play a pivotal role in shaping the development and implementation of our internal CRM initiatives.

• Execute against the vision and strategy for a business-critical area of our Go To Market
• Work with Accounting Ops, Sales Ops, Professional Services, Support Ops, Customer Success Managers, Deal Desk, Commercialization, Order to Cash, Finance and Legal teams to understand their goals and help define system solutions
• Help drive our Salesforce CPQ  transformation Product roadmap by aligning with business priorities, creating and presenting a framework to transform the existing CPQ implementation
• This role should have technical acumen and Salesforce.com platform knowledge to be able to do basic CPQ configurations, put together a solution via POC, and document high level use cases
• As CPQ expert, lead company priorities and strategic projects across multiple cross functional teams (Sales, finance, accounting, revenue, Tax, procurement)
• Work cross-functionally with CRM and broader TechOps Leadership, Design, Engineering, and Sales, Customer Success, Finance (Order to Cash, Revenue), Legal, CLM and Customer Engineering to build high-quality products that solve cross-functional business problems
• Identify user needs and pains, and business opportunities through a combination of research, feedback collection, and analysis, and share your learnings with your colleagues
• Define and prioritize projects that support that will be most impactful to the success of your product line
• End-to-end ownership of your product area: Authoring of Product Description (PD) documents, enablement, demos, support, and materials for new features, all while looking at data to make sure we are meeting our success metrics
• Work closely with the Internal Product & Engineering and the broader Product team to provide input on the long-term vision of how our Product portfolios can support our CRM TechOps strategy
• Drive execution against our plan, making trade-offs, anticipating needs and risks, and ensuring frequent and clear communication

Requirements: 

• 8+ years of experience in product management or related technical role
• Minimum 3+ years of Product Management experience building enterprise software products and/or tech services and/or platforms and/or other internal products & tools
• Ability to distill abstract challenges into strategy and break that down into a cohesive plan that empowers teams to turn problems into business success
• Ability to think big and small - you should be comfortable whiteboarding a completely new experience or optimizing an existing workflow or process. You’ll know when to do which. You can initiate and work concurrently on multiple projects
• The technical know-how to partner with CRM engineering/development to work on the roadma