Lead, Field Medical Team - PAH, US

Chiesi USA

Based in Parma, Italy, Chiesi is an international research-focused biopharmaceutical group with 90 years’ experience, operating in 31 countries. More than 7,000 employees across the group are united by a singular purpose: promoting a healthier world for our people, patients, and the planet. This is what drives us as we research, develop, and market innovative drugs across our main therapeutic areas. Discover more here. 

At Chiesi we are thinking generations ahead, driving sustainable innovation with purpose. This fosters a culture of reliability, transparency, and ethical behaviour at every level. As a Benefit Corporation and a certified B Corp, we have embedded sustainability in our bylaws and continuously measure our impact.  

Diversity, inclusion, and equal opportunity are at the heart of who we are. We believe our differences make us stronger. We are a vibrant ecosystem of passionate, talented individuals united by strong values, each bringing unique perspectives that help us to continuously challenge the status quo for the better. 

Who we are looking for

Purpose

• As the leader  of the PAH field medical team, your primary purpose is to serve as the organizational conduit between US Medical Affairs management and our PAH field based medical science liaison (MSL) teams  in order to set strong strategic direction, inspire compliant excellence in scientific engagement, foster strategic partnerships, and ensure the MSL team is listening with true curiosity to the voice of the customer aligned to the overall medical plan across the lifecycle of our products and pipeline assets in the USA.
• To achieve the primary purpose the Lead will recruit, onboard, and support the ongoing development of a competent and diverse team of MSLs supporting the PAH collaboration asset.
• The Lead will provide authentic, selfless, empathetic leadership for the PAH field-based Medical Science Liaisons (MSL),set clear expectations and provide constructive feedback in an encouraging and inspiring manner to build team and organizational resilience and trust.
• The Lead will foster cross-functional collaboration between the MSL team and key company departments to assure alignment during the development, implementation and execution of the medical strategy and product specific medical plans.
• Must be willing to travel up to 75% (air/car/rail); this is including overnight stays and occasional weekend travel.

Main Responsibilities

• MSL Team Management & Oversight
  
  • MSL recruiting, onboarding, and supporting development activities 
  • Supervise the development of KOL engagement plans aligned with overall goals and medical strategy
  • Regularly spend time directly observing and evaluating MSL field activities, offering feedback and coaching to support and ensure; improvement of skills and expertise impacting performance, engagement excellence, compliance with policies and regulations, and professional development
  • Monitor and focus MSL's operational efficiencies to ensure correct balance towards external-facing activities.
  • Ensure all MSLs complete all corporate training requirements on time and demonstrate compliance with  applicable internal and external policies and regulations.
  • Provide for on-going education of MSLs for assigned therapeutic area through development of new materials as well as updating of existing materials.
• MSL Program Strategy
  • Develop strategic engagement plans and other MSL activities alignged to the overall customer/medical plan for the assigned therapeutic area goals and objectives.
  • Communicate with medical affairs leadership to ensure alignment, share best practices/ and key learnings across the organization to enhance Chiesi Medical Affairs abilities and meet/exceed department objectives.
  • Partner with key personnel within Chiesi USA and Chiesi Corporate, national sales director, regional sales managers, corporate account managers, marketing, market access and regulatory team for advancement of medical/strategic objectives to ensure alignment and role clarity.
  • Monthly/quarterly reports of team MSL impact supporting the medical strategic imperatives  insights gathered.
  • Lead/facilitate scientific meetings/congress planning; serve as a representative of Chiesi USA during congresses and other external meetings.
  • Manage budget appropriately and ensure financial resources are used responsibly by direct reports.

Experience Required

• At least 10 years clinical experience in c