Support Services Program Manager/Specialist – Remote
Creative Information Technology, Inc.About the role
Support Services Program Manager/Specialist – Remote
About us
Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II.
Join us in driving growth and seizing new business opportunities.
Role and Responsibilities
- Lead integration activities between agencies and third-parties with the OTS Enterprise
- Architecture environment
- Provide quality assurance reviews as requested by management.
- Provide assistance to management with budgeting and development and refinement of cost.
- allocation for all EA lines of service.
- Assist OTS customer agencies with development of federal and state financial reporting.
- Provide subject matter expertise on applicable agency systems and technologies.
- Assist OTS in the evaluation of new technologies.
- Lead or assist OTS in the review of technical documentation.
- Other duties assigned by the executive team.
Minimum Qualification
- Applicants must have a minimum of five (5) years’ experience with the OTS Enterprise
- Architecture environment.
- Applicants must have a minimum of twenty (20) years’ experience with technologies used.
- within the State of Louisiana systems.
- Applicants must have a minimum of fifteen (15) years’ project management experience.
- Applicants must have prior experience with large-scale state Enterprise Architecture systems serving multiple governmental agencies.
- Applicants must have experience with rate setting, cost allocation and invoicing.
- Applicants must have experience of determining and establishing line of service costs.
- Applicants must have experience with health and human services applications such as those.
- used for Medicaid, SNAP/TANF, Child Welfare, Child Support and Child Care
- Licensing programs.
- Applicants must have experience drafting Advanced Planning Documents, Advanced
- Planning Document Updates, Implementation Advanced Planning Documents and Cost Allocation Plans.
Preferred Qualification
- Applicants should have experience administering and managing large volume projects.
- Applicants should have experience managing task orders.
- Applicants should have at least six (6) years’ experience performing these duties on a large scale.
- Enterprise Architecture Environments
- Applicants should have experience drafting Request for Proposals.
- Applicant should have experience with Java and .net development.
- Applicants should have subject matter expertise with the following EA components.
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