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Cision, Key Account Manager, Acct Mgmt - Distribution, AMER, Cleveland, OH, USA

Cision
USAfull_timePosted 14 Sept 2026

About the role

<div class="content-intro"><div>&nbsp;</div> <p>&nbsp;</p></div><div>At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.&nbsp;</div> <div>&nbsp;</div> <div>Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.&nbsp;</div> <div>&nbsp;</div> <div><strong>Empower your impact at Cision. Be seen, be understood, be you.&nbsp;</strong></div> <div>&nbsp;</div> <div>Key Account Manager/Associate Account Manager<br>About the job</div> <div><br><strong>What You'll Bring&nbsp;</strong><br>• Generate new business opportunities and increase the revenue of existing accounts<br>through high volume outreach via telephone and email.<br>• Meet or exceed baseline and expansion goals through retention of accounts and<br>sales of additional products and services.<br>• Meet or exceed and Key Performance Indicators including calls, meeting counts,<br>and other primary metrics as set by Management and adhere to call quality<br>guidelines.<br>• Demonstrate a working knowledge of all Cision products and services with the<br>ability to see across product lines.<br>• Demonstrate strong teamwork and positive culture influence in line with the Cision<br>Values.<br>• Develop marketing strategies to address strengths and weaknesses within the<br>territory. Establish expectations for your manager on how you will be delivering on<br>goals.<br>• Collaborate with other divisions and subject matter experts within Cision to develop<br>integrated strategic packages &amp; solutions.<br>• Educate clients on new products and services and manage all inbound requests<br>from designated accounts.<br>• Negotiate new structured or customized contracts to increase and secure revenue,<br>managing difficult negotiations with clients arising from competitive situations.<br>• Practice exceptional time management and organization to effectively take care of<br>the reactive and proactive requirements of the position.<br>• Always provide clients with an in-house point of contact by ensuring strong support<br>of client needs.<br>• Provide excellent customer service both internally and externally.<br>• Ensure timely and accurate

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Company

Cision

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