Senior Product Manager, Data Platform and Observability

WHAT IS BOX?

Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers 100,000+ businesses, including many top Fortune 500 companies who trust our secure collaboration platform to manage the entire content lifecycle.

WHY BOX NEEDS YOU

It's an amazing time to be working at Box, especially for product managers!  With millions of users and billions of files on our platform, we have an opportunity to ship products that completely transform the way that people work. We are a big enough company to have the ability to deliver market-shifting features in our platform. And just small enough that you can see a significant and meaningful impact from your efforts. 

Box’s Data Platform & Observability teams own the foundational building blocks that support everything we do for our customers including but not limited to:

• An petabyte-scale data lake that powers business, product, and operational analytics

• Cloud-based, big data processing capabilities that power messaging, content collaboration, and intelligence

• Data pipelines handling millions of events at scale, that enables content insights, security features, and analytics

• Cloud-native observability stack to help Box teams identify, troubleshoot, and remediate customer problems

WHAT YOU'LL DO

• Operate at both strategic and operational levels to create an impact 

• Create a compelling roadmap for high-scale, big data platforms and data products to power a dramatically differentiated content management experience

• Identify  technology  trends  that  let  us  10x our backend and developer experience while delivering profitably at scale and with excellent quality

• Deliver best-in-class data stores, data processing, and observability capabilities that delight our internal development teams and enable a high-rate of innovation delivery

• Partner with cross-functional teams including architecture and program management to define a clear path to enabling and adopting our platforms and technical standards

• Support customer success and other teams in triaging and resolving customer escalations

WHO YOU ARE

• Bachelor in Computer Science or Product Management or equivalent experience in related fields

• 4+ years experience as a product manager or related position, where you've built and launched data-powered products with highly cross-functional teams

• Deep technical expertise and prior experience in building big data platforms or related products. Example technologies: Hadoop, Spark, Kafka, Beam, AWS & GCP big data services

• Experience and knowledge of observability tools, e.g. Splunk family, DataDog, Big Panda, etc.

• You are a creator, evangelist, and product manager, defining our story and laying out the infrastructure to power internal and external teams.

• You have a track record of delivering cloud platform and/or data products at scale

• You have a technical background with experience in building highly scalable, extremely reliable services

• You love getting into the nitty-gritty details of technical infrastructure and solving for both customer value and cost. 

• You understand the business and the analytics/metrics that drive success for platform and SaaS products. 

• You have an innate curiosity and willingness to dive deep into product architecture

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

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