Accounts Payable Operations Analyst

Job Title: Accounts Payable Operations Analyst

Location: Remote/Hybrid - USA

Reports to: Key Account Director/ AP Operations Manager

Department Name: Account Management

Job Type: Full Time, Non - Exempt

Compensation: Starting at $20/hour (Actual compensation is commensurate with job related knowledge, skills, experience, etc.) 

Position Summary

The Accounts Payable (AP) Operations Analyst is responsible for the timely and accurate processing and/or troubleshooting of Accounts Payables issues resulting from vendors performing services at customer sites. Reporting to the Key Account Director or AP Operations Manager, you will play a crucial role in advocating for both customers and vendors by maintaining a vigilant posture towards the accuracy of records and timeliness of processing. You will collaborate with the finance team to resolve issues and improve operational efficiency. Your goal will be to ensure the prompt and accurate completion of various forms of invoices.

Essential Duties & Key Responsibilities

• Manage exception invoices and work orders backlog for assigned customers and/or vendors per established goals and objectives.
• Liaise with vendors to ensure invoices are accurate and in compliance with company requirements.
• Resolve past due invoices, short-payments, and credits, to maintain AP aging of the assigned accounts below 30 days, as well as to ensure service continuity for Rubicon customer by promoting a healthy AP posture.
• Match unpaid invoices to the appropriate Rubicon open work order, and release for prompt payment.
• Provide status of outstanding backlog for assigned accounts.
• Support ongoing initiatives to improve auto-vouchering performance.
• Promptly escalate order/profile/vendor data discrepancies to resolve the root cause of the issues delaying auto-voucher/vouchering/payment.
• Restore services interruptions by executing all the appropriate actions to repair the root causes leading to vendor service interruption.
• Provide timely feedback to all necessary stakeholders regarding root causes leading to vendor service interruption to prevent the recurrence of the same issue.
• Follow the billing calendar and ensure that all past due invoices are processed and scheduled for payment before the billing date, monitor open work orders for vendors performing services to Rubicon customers.
• Ability to travel and/or work onsite as needed.
• Performs other duties as assigned or apparent.

Supervisory Responsibilities:

• This job has no supervisory responsibilities.

Experience & Qualifications:

• High school diploma required.
• Bachelor’s degree in Accounting, Finance, or related field preferred.
• 1+ years of experience working in accounts payable or similar roles preferred.
• Demonstrated financial acumen.
• Demonstrated project execution experience.
• Willingness to cooperate with customers and management to resolve any issues that may arise. 
• Strong knowledge of MS Office and Excel
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Exceptional interpersonal skills, with the ability to interface effectively with stakeholders at all levels of the organization.
• Strong customer service orientation with the ability to handle inquiries and requests efficiently and professionally.
• A proactive, can-do attitude with a willingness to take ownership of tasks and drive them to completion.
• Ability to work independently while also being a team player who thrives in a collaborative environment.
• Travel and/or onsite work will be on an as needed basis.

Physical Demands and Working Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

• While performing the duties of this job in a home office setting, the employ