Manager, Learning Experience Design

Cirrus Aircraft’s Mission is to deliver an aviation experience that is the pinnacle of innovation, quality, and safety to our customers. Cirrus Aircraft is the recognized global leader in personal aviation and the maker of the best-selling SR Series piston aircraft and the Vision Jet™, the world’s first single engine Personal Jet and recipient of the 2017 Robert J. Collier Trophy. Founded in 1984, the company has redefined performance, comfort and safety in aviation with innovations like the Cirrus Airframe Parachute System® (CAPS®) – the first FAA-certified whole-airframe parachute safety system included as standard equipment on an aircraft. To date, worldwide flight time on Cirrus aircraft has passed nine million hours and over 250 people have returned home safely to their families as a result of the inclusion of CAPS® as a standard feature on all Cirrus aircraft. Find out more at cirrusaircraft.com.

Job Summary

We are hiring an energetic and innovative Manager of Learning Experience Design to lead a team that designs and assembles learning solutions that supports the learning needs of Cirrus pilots and technicians. The learning programs are an important component in Cirrus’ strategy to achieve best in class safety results by educating and equipping our pilots and technicians with the knowledge and competencies to successfully perform their duties. This Manager will drive analysis, design, and evaluation of instructional projects in collaboration with team members, subject matter experts, instructors, content developers, copy writers, media specialists, engineers, and other key partners. Our ideal candidate will have a deep passion for great learning experiences with a focus on multimodal deployment of content to meet our learners where they are – and a love for aviation is big help! Your toolbox should include planning, developing, evaluating, and maintaining training ILT/vILT content, eLearning courses, simulations, mobile learning, graphical assets, and job aids, Quick Reference Guides, and Electronic Performance Support Systems. This position reports to the Director of Cirrus Services Training Development and is based in Knoxville, TN.

Duties and Responsibilities/Essential Functions

• Serves, empowers, and equips a team of Learning Experience Designers to develop world-class learning experiences.
• Champions the Cirrus vision, brand initiatives, and exemplifies core values in both leadership and design practices.
• Develops overall program and/or course evaluation strategy to connect course and learning outcomes with business metrics.
• Serve as chief designer for all course content, providing detailed design documents, storyboards, and other blueprints to content development team for execution.
• Monitors progress of course build and coach, advise, and mentor team members during the development lifecycle.
• Designs and drives the development of quality, just-in-time, informal learning solutions for live and distance training programs.
• Evaluates course outcomes and present results to key stakeholders.
• Assists in development of LMS course dashboards using best practices.
• Facilitates instructor training to effectively execute training programs.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• A minimum of a BS/BA degree + 3 years of experience OR a MS/MA + 1 years of experience in any of the following disciplines: Education Technology, Instructional Design/Technology, Adult Education, Visual Communications, or equivalent studies is required
• Experience in using Articulate Storyline and Articulate Rise to develop interactive and engaging eLearning courses
• Experience in using Camtasia, Adobe Premiere, or a similar application to develop video micro-learnings
• Experience in using Microsoft Office applications to develop training support materials
• Experience working in a complex, multi-national organization, and producing content in multiple languages preferred
• Proficiency in the following instructional design methodologies: ADDIE (Analyze, Design, Develop, Implement, and Evaluate) Model, SAM (Successive Approximation Model) Model, and Performance Support
• Experience measuring effectiveness of training pr