Senior UX Researcher

Allergan Data Labs is on a mission to transform the Allergan Aesthetics beauty business at AbbVie, one of the largest pharmaceutical companies in the world. Our iconic brands include BOTOX® Cosmetic, CoolSculpting®, JUVÉDERM® and more.

Our team has successfully launched a new and innovative technology platform, Allē, which serves millions of consumers, tens of thousands of aesthetics providers and thousands of colleagues throughout the US. Since its launch in November 2020, Allē has delivered curated promotions, personalized experiences and had millions of consumers use it as part of their beauty journey.

We’re looking for 2 Senior UX Researchers to report to the UX Research Manager and be responsible for user research projects of significant size and complexity supporting product strategy and within product squads. If you’re interested in working within a startup-oriented environment, while having the backing of a very large company, please read on.

You will 

• Support Product Strategy, Product Managers, and Product Designers across one or more teams in product discovery, develop journey maps, validate designs, and serve as the voice of our customers within the product and engineering group.

• Prioritize research and maintain a roadmap, providing transparency to the product team.

• Scope, plan, and conduct research from end to end as a primary researcher and empower other members of the team to run their own research, providing support throughout the process.

• Document and share insights with the product team, as well as the broader organization, and provide opportunities for team members and stakeholders to regularly engage in research. 

• Become a subject-matter expert with a deep understanding of the jobs-to-be-done, clarifying them via journey maps and personas, and routinely socialize them across the organization to drive alignment and provide actionable insights. 

Required Experience & Skills 

• 3-5 years of UX research experience. Experienced in in-person and remote user research and skilled in ethnography, survey design, quantitative research, and other research methods.

• You enjoy meeting different people and being an active listener, while also providing great customer service skills.

• You’re an inspiring storyteller and excellent at sharing and communicating insights to diverse audiences (from Product Designers to Engineers to Allergan Data Labs leadership) in order to drive impact.

• Experienced with unmoderated testing platforms (UserTesting, UserZoom, etc.).

• A portfolio demonstrating past work experience and deliverables.

 

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position.  Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range.  This range may be modified in the future.
  
  
• We offer a comprehensive package of benefits including paid time off. (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
  
  
• This job is eligible to participate in our short-term incentive programs.
  
  
• This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.Compensation Range (Minimum - Maximum)$109,500—$208,000 USD

Core Values

• Be Humble: You're smart yet always interested in learning from others.
• Work Transparently: You always deal in an honest, direct and transparent way.
• Take Ownership: You embrace responsibility and find joy in having the answers.
• Learn More: Through blog posts, newsletters, podcasts, video tutorials and meetups you regularly self educate and improve your skill set.
• Show Gratitude: You show appreciation and return kindness to those you work with.

Perks for our Full Time