Front Desk Representative

Company Description

About Us

At Sharpcontra, we believe in transforming ideas into strategies that move markets and spark meaningful connections. As a leading firm in brand development and strategic communication, we deliver results-driven marketing solutions tailored to meet the evolving needs of our clients. Our culture thrives on innovation, collaboration, and professional excellence.

Job Description

Job Description:
We are looking for a dependable and courteous Front Desk Representative to be the first point of contact for our company. In this role, you will be responsible for greeting guests, answering inquiries, and supporting the day-to-day administrative operations at our front office. The ideal candidate is organized, has excellent communication skills, and can thrive in a professional and fast-paced environment.

Responsibilities:

• Greet clients, visitors, and employees in a professional and welcoming manner

• Answer and route phone calls and emails to the appropriate departments

• Manage visitor logs, issue badges, and maintain lobby security protocols

• Schedule appointments and manage conference room bookings

• Receive, sort, and distribute incoming mail and deliveries

• Support administrative staff with clerical duties as needed

• Keep the front desk and reception area organized and presentable

Qualifications

Qualifications:

• High school diploma or equivalent; associate degree preferred

• Proven experience as a receptionist, front desk representative, or similar role

• Strong verbal and written communication skills

• Proficient in Microsoft Office Suite (Word, Excel, Outlook)

• Excellent time management and organizational abilities

• Customer-service attitude and attention to detail

Additional Information

Benefits:

• Competitive salary ($36,000 – $45,000 per year)

• Growth opportunities and professional development support

• Health, dental, and vision insurance

• Paid time off and holidays

• Collaborative and supportive team environment

• On-the-job training provided